Inventory Control Records Management

MADELYN WOOTEN MOODY

*** *. ******** ***** ******, Texas 75241 ● 214-***-**** ● ************@*****.*** SUMMARY OF QUALIFICATIONS

• Well-developed experience in performing basic administrative tasks.

• Proven ability to effectively collaborate with people of various ages and cultures

• Ability to adapt to the style of communication that meets the need of the audience.

• Extensive knowledge in planning and carrying out all assigned tasks in an efficient fashion.

• Ability to prioritize tasks using extremely effective time management while working within the appropriate policy and procedures.

• Focused on achieving more-than-required results while also developing skills and knowledge.

• Ability to take personal responsibility for own actions and for solving problems and issues that may arise Skills

• Excellent clerical and administrative skills

• Database record management

• Supply management

• Detail-oriented

• Superior written and verbal communication

• Anticipates needs

• Inventory control

• Filing/bookkeeping

• Confidential Records Management

• Excellent knowledge of MS Office and its

applications

• Capable of typing 60+ words per minute

• Excellent communication skills over the phone

and in person

• Problem Solver

• Easy to teach/learn

• Honest, Trustworthy and a Hard worker

Work Experience

SENIOR LABOR ADMIN Nov 2019-Present

UPS

• Submitting employee grievances with a performance level above goal daily

• Completing cases daily that require individual research. Research includes calculating any money owed, correction of any missing time and locating all discipline issued for the employee.

• Daily submission of grievance payments for up to 36 different union locals spanning 22 states

• Daily auditing and transfer of employees to their correct local union to stay in compliance

• Successful completion of vital daily reports for management

• Daily processing of discipline letters which includes proof reading, contractual language editing and adding all required additional information needed for presentation at Panel Hearings

• Preparing all required certified mailings daily

• Reducing grievance penalty and liability pay by educating Division Labor Managers, Labor Managers and Labor Administration on payroll, seniority, and entitlement contract language. PAYROLL ADMINISTRATOR October 2013 – November 2019 UPS

• Completed all Sleeper Stat sheets and submitted Mileage and delays accordingly to pay increases, Holiday pay, and Double Time.

• Was responsible for accurate and timely processing of weekly payroll for 450+ employees

• Reduced penalty payments and overpayments by 53%

• Managed Expense reimbursement request, OT, and manual checks

• Keyed manual timecards including Bereavement, PTO, Vacations ETC.

• Completed yearly Vacation Report for all Feeder and Home centered employees

• Reviewed manual meal and break reports to Management daily

• Effectively handled Management and employee payroll concerns accordingly, resolving payroll discrepancies

• Transferred and/or borrowed employees in and out of centers

• Primary point of contact for all payroll related issues and more for employees, supervisors, and managers within and outside of my area of responsibility

• Mastered 3 different implementations of payroll processing and then training other feeder payroll associates on the new implementations

COLLECTIONS REPRESENTATIVE

Aegis Communications

September 2011 - December 2012

Irving, Texas

• Informed customers of available options and cost.

• Processed all correspondence of paperwork related to accounts.

• Recorded customer complaints and concerns referred them to managers if necessary.

• Developed a highly empathetic client relationships and earned reputation for exceeding sales goals. DATA ENTRY TECHNICIAN June 2009 - March 2010

UNIVERSITY TX @ SOUTHWESTERN

Dallas, Texas

• Professionally handled accrediting evaluations

• Professionally interacted with doctors and fellow employees regarding seminar correspondence

• Obtained and studied information about client needs, problems, and business practice

• Answered high volume phone calls, filing evaluation paperwork and seminar schedules Tools & Technology

• Microsoft office/Excel

• Internet browser software

• Workday/Grievance App

• Data base user interface and query software

• Scanners

• Photocopiers

• Confidential Records Management

• Payroll Web Application (T&L)

• IPAT

• Labor SharePoint

• Feeder Tracking System (FTS)

• Payroll Data Mart (PDM)

• Wages and Salary

• Microsoft Word

Education

GARLAND HIGH SCHOOL

Garland, TX 06/2003

General Education

CEDAR VALLEY COLLEGE

Lancaster, TX 08/2022-Present

Associates Degree in Liberal Arts

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