Customer Service Office Manager

Adriana de la Rivak

714-***-**** *************@*****.***

Summary

Dedicated and customer-focused worker with experience in cashiering and retail operations. Proven ability to deliver exceptional service and maintain a positive shopping environment. Skilled in display setup and floor maintenance, ensuring an inviting and organized store layout. Recognized as Employee of the Month for outstanding performance and teamwork. Committed to contributing to a dynamic team and enhancing customer satisfaction.

Skills

Cash Register Operation

Team Collaboration

Communication Skills

Positive Attitude

Work Experience

Office Manager – Triad Auto Glass May 2021 – March 2023

Dispatch – Sent employees out to service customer needs in a timely manner.

Ordering Parts – Kept in-demand parts in stock to meet customer needs.

Billing – Prepared invoices and sent them out to manage cash flow.

Crew Member - Chick Fil A October 2021 - January 2023

Employee of the Month

Cashier – Accurately rang up orders.

Customer Service – Cheerfully engaged with customers to make sure they had a positive dining experience.

Food Preparation – Prepared food efficiently while maintaining company standards.

Sales Associate – 99 Cent Store May 2020-August 2020

Cashier – Promptly checked out customers to keep the line moving.

Customer Service – Answered customer questions to their satisfaction.

Floor Maintenance – Maintained clean, visually appealing premises.

Display Set Up – Created attractive displays leading to improved sale of merchandise.

Full time volunteer for an International Humanitarian Organization March 2023 – October 2024

Identified, taught and assisted over 40 individuals and families annually in their personal development.

Participated in a community service project serving over 200 individuals and families providing hygiene kits.

Set team goals and helped members achieve them.

Prepared and submitted weekly reports detailing team activities and progress.

Education

Diploma – Poston Butte High School 2020

Languages

Fluent in Spanish

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