Business Development Sales Executive

Summary of Qualifications

Charles is a thriving Global Client Solutions Executive at AT&T Global Business with a strong sense of management and consulting. He is skilled in sales, customer service, account management, business development, peer coaching, mentoring, public speaking, all Microsoft tools, and diversity and inclusion conversations/practices.

Education and Training

Hampton University, Hampton, Virginia Bachelor of Science in Business Management

May 2019

Major: Business Management

Professional Experience

AT&T Dallas, TX January 2021 – Present

Digital Sales Executive

●As a Sales Executive Fiber, Charles was proactively selling AT&T’s full solution portfolio such as Fiber, Cyber Security, Voice Solutions and other assets to small business and mid-market customers.

●He served as a lead generator uncovering his own leads through external networks and/or cold calling.

●His ability to drive sales and maintain a self-starter mindset has helped him to grow his own territory as he made daily sales calls, build relationships and identify new sales opportunities.

●Charles has also partnered with clients to uncover their needs, delivering custom value-added solutions that support their business priorities.

Global Strategic Account Lead 1 – P&G

●Charles is an Account Lead who generates new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers’ strategic mission and business priorities. Also, who manages the accounts services and maintenance. In the month of June, he was able to close 900% his monthly quota.

●Develops new sales opportunities and maintains and grows existing accounts. Establishes and maintains productive long-term networks and relationships with customers.

●Demonstrates and maintains complete extensive knowledge of the organization’s entire product and service line.

●Identifies key trends and customer needs and leverage industry knowledge and applications to find and close opportunities.

●Owns the account relationship and is responsible for meeting/exceeding annual objectives.

Global Business Development Representative – S1 & S2

●Charles was directly responsible for selling the company consulting and/or other professional services and solutions. He completed the year at 106% YTD. He developed and executed strategies that deliver value added solutions in support of the strategic business needs and objectives of the customer. His responsibilities include but not limited to the following:

●Articulated AT&T strategy and ability to deliver industry leading consulting, professional services, and strategic solutions.

●Developed and executed strategies to solve customers’ strategic business goals.

●Leveraged industry knowledge, consulted, and professional service knowledge to find and close opportunities.

●Consulted during joint sales meetings with customers and direct sales teams.

●Understood, developed, and delivered strategic solutions to customers that address customer business, organization, or information processes.

●Helps with difficult customer problems and participates in important negotiations with key customers.

B2B Client Solutions Executive

●As a Client Solutions Executive, Charles generated existing and/or new sales to customers for delivery of ATT products/services/systems and solutions to solve customers’ strategic business priorities. Obtained a personal all-time high generating 307% over the monthly quota his 2nd month in the program.

●Created existing/new sales for solutions delivery meeting a wide variety of customer needs for ATT products/services/systems/solutions.

Community Involvement and Volunteerism

AT&T Diversity Inclusion Cultural Equality Committee, Chairman, Event Planner, Fundraiser (2021-2023)

TEKsystems Multicultural Board, Board member, Event Planner, Fundraiser, Community Service (2019)

Diabetes American Association, Member, Orlando, FL (2008 –present)

Alpha Phi Alpha Fraternity Inc., Gamma Iota, Secretary, Parliamentarian, Hampton University, Hampton, VA (2017)

Hampton University Alumni Committee - Dallas, Community Service, Mentorship, Fundraising (2024)

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