Kelley S. Giglio
Lake Station In. *****
*********@*****.***
**********@*****.***
Experienced manager who oversaw high volume locations. Versed in planning daily operations, staffing, and inventory management. That possesses excellent verbal and written communication skills along with restaurant and retail skills.
Authorized to work in the U.S. for any employer.
Work Experience:
Leasing Consultant
Zidans management group
Creekside @Meadowbrook apts.- Lowell In.
9/18/24-Current
Assisting current tenants
Processing rental applications
Inspections (for move-in/move-out)
Complete all prospects follow up daily, along with facilitate residents in Rent café, and Community rewards. Communicate prices and terms.
Negotiate sales and renewals.
Enter all P.O,’s input all word orders, all scheduling for carpets, paint and cleaners.
Renters insurance calling residents when it’s going to expire/renew. Handle evictions, pass out notices, handle late payments. Leasing Consultant
Hidden Creek apts.
8118 International dr. Crown Point, In.
5/2021-12/2022
Assisting current tenants
Processing rental applications
Inspections (for move-in/move-out)
Complete all prospects follow up daily, along with facilitate residents in App-folio and Tour prospective residents
Customer Service Rep.
Self -employed. 5/19-3/22
Answered phones for Carnival Cruise &, Comcast
Worked remote.
Assisted customers who called in during/after hours or directed to appropriate. Processed orders, refunds, and customer transaction UNITED HEALTHCARE REP.
Self-employed remote
9/17-8/19
Managed client records
Set up appointments.
Provided policy and service info.
Responded to claim inquiries.
Handled online orders and credit card transactions. General Manager
Travel centers of America (Country pride restaurant) 1201 Ripley st. Lake Station In.
10/13/2013-2/28/2018
Managed staff of 25+
New hire paperwork and orientation
Conducted monthly meetings.
Monitored food cost.
P&L Reports
Monitored and maintained budgets.
Prepared payroll
Planned and coordinated events.
Certificates and Licenses:
Serve-Safe Certified
November2020 to December 2024
First Aid CPR AED
November2016 renewed November 2021
Food handler Certification
TABC Certified