ASHLEY SMITH
LaGrange, GA *****
Cell: (***) ***– 3654 Email: ***************@*****.***
CAREER OBJECTIVE
Professionally trained Medical Assistant, possessing multifaceted experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs that adapts easily to changing environments and demands, skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office. Proven ability to revitalize organizations; Well-versed in coordinating schedules, managing correspondence and organizing supplies to meet expected demands; Energetic team player with articulate and upbeat communication style.
SKILLS
● Proficient in Microsoft Products
● Familiar with Medical Terminology/ Coding
● Exceptional Customer Service
● Proven Leadership Abilities
● Data Entry
● Detail Oriented
● Conflict Resolution
● Medical Records/ EMR
● Insurance Claims/ Verification
● Strong Organizational Skills
● Trained with HIPPA standards
● CPR
● Medical Scheduling
● Phlebotomy and specimen collection
● Familiar with Medical Systems
● Clerical
● Office Management
● Active listening skills
● Ability to work in a fast paced environment
● Strong work ethic and optimistic ability to
perform a job in any setting suitable for my
expertise
● Patient Management
● Proven Leadership Abilities
EDUCATION
1 on 1 Technical College Phenix City, AL June 2021 Medical Assistant
CERTIFICATIONS
Certified Medical Assistant
CPR Certified
BLS Certification
Page 1
WORK EXPERIENCE:
Certified Medical Assistant
Children’s Clinic December 2021- PRESENT LaGrange, GA
● Prepare treatment rooms for patient examinations, keeping rooms neat and clean.
● Show patients to examination rooms and prepare them for the physician.
● Use medical systems such as EHR.
● Help physicians examine and treat patients.
● Perform routine laboratory tests and sample analyses.
● Document all actions and diagnostic findings.
● Ensure a superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
● Collected blood, tissue, and other laboratory specimens and prepared them for lab testing.
● Collect, process, label, and store specimens.
● Follow infection control and safety procedures in carrying on daily phlebotomy functions.
● Organize work by matching computer orders with specimen labeling; sort specimens; check labels; and log results.
● Maintain quality results by running standards and control. Certified Medical Assistant
MainStreet Family Care September 2021- December 2022 Valley, AL
● Obtained client medical history, including medication information, symptoms and allergies.
● Performed routine examination and treatment procedures and include: applying and removing bandages and dressings, removing sutures and casts, cleaning wounds and applying medications and dressings, performing ear lavage, preparing patients for examinations, and shaving and disinfecting treatment sites.
● Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
● Showed patients to examination rooms and prepared them for the physician.
● Helped physicians examine and treat patients.
● Performed routine laboratory tests and sample analyses.
● Readied patients for X-ray procedures and ensure patient understanding.
● Maintained a clean and sterile environment for patients and medical staff.
● Documented all actions and diagnostic findings.
Ambassador Stow
Page 2
Amazon Fulfillment Center September 2020- November 2021 Moreland, GA
● Trained associates how to stow products on warehouse shelves as part of Amazon order fulfillment process.
● Performed all warehouse duties including picking, packing, shipping, inventory management and cleaning equipment.
● Assisted with resolving any errors or issues that associates encountered while stowing.
● Maintained a clean work area meeting inspection requirements. Production Team Member
Hyundai Transys Powertrain June 2017 – September 2020 West Point, GA
● Monitored machines in operation to detect malfunctions and identify product defects.
● Observed and followed company safety rules and regulations.
● Operated tools in order to aid in the manufacturing process.
● Controlled and understood all functions of automated equipment within the areas of start-up and shut down of machines to ensure continuous operation and constant output of products.
● Detected defects and machine malfunctions, maintained machines to prevent future malfunctions.
● Set-up machines for various jobs to ensure high- quality manufacturing and waste reduction.
Team Leader
OnNet November 2016- June 2017 LaGrange, GA
● Provided knowledge, experience, motivation, support and advice to the associates.
● Instructed team on proper procedures and safety equipment.
● Responsible for knowing proper procedure for the team to follow and making sure they comply.
● Cross trained associates to work on other lines.
● Set high standards to reach production goals ensuring that higher quantities produced do not compromise quality.
● Maintained regular communication within departments to plan and execute production goals.
● Monitored the workers scheduling, attendance and performance reviews. Crew Member
Wendy’s Wenmarr Company September 2014- June 2016 Newnan, GA
● Delivered superior service and maximized customer satisfaction.
● Ensured compliance with sanitation and safety regulations.
● Trained new and current employees on proper customer service practices.
● Responded efficiently and accurately to customer complaints. Page 3
● Ensured compliance with sanitation and safety regulations. REFERENCES:
References available upon request.
Page 4