Administrative Assistant Patient Care

SHASHONA DAVIS

Brooklyn, NY *****

347-***-**** *********@*****.***

CAREER OBJECTIVE:

Dedicated and highly organized Administrative Assistant with a proven track record of providing efficient and reliable administrative support. Seeking a challenging position in a dynamic organization where my strong attention to detail, exceptional organizational skills, and proficiency in office management can contribute to the smooth functioning of daily operations.

SKILLS & QUALIFICATIONS:

Administrative Assistant Skills: Experienced in administrative tasks, including appointment scheduling, data entry, document filing, and phone communication.

Medical Knowledge: Solid understanding of Medical Charts, Records, Psychology, Physiology, and Anatomy, enhancing the ability to provide comprehensive patient care.

Computer Proficiency: Proficient in Microsoft Office tools including Word, Excel, and PowerPoint for efficient administrative tasks.

Patient Care and Monitoring: Proficient in a wide range of clinical skills, including Phlebotomy, EKG, Vital Sign assessment, Blood Work, Specimen Collection, Urinalysis, Finger Puncture, Venipuncture, Hematology Testing, and Visual Acuity Examination.

Emergency Medicine and Medical Terminology: Well-versed in medical emergencies and proficient in medical terminology to ensure effective patient care.

Medical Software Proficiency: Skilled in using healthcare software such as Medical Manager 10.0, Medisoft, E-Clinical Works, HCPCS, ICD-10, and CPT-4 Coding for accurate patient record management and billing.

EXPERIENCE:

MEDICAL ASSISTANT:

Axcessit, LLC, Bronx, NY 07/2023 – 09/2023

Administrative Assistant

Office Management. Oversee the organization of physical and digital files and records.

Scheduling and Calendar. Coordinate and manage calendars, including setting reminders and sending meeting invitations.

Data Entry and Record Keeping. Maintain records of transactions, customer information, or other relevant data.

Customer Service. Interact with customers or clients, providing information, addressing concerns, and ensuring a positive experience.

Preferred Home Health Services, Brooklyn, NY 02/2019 – 06/2023

Clinical Patient Assistant

Observed, reported, and documented changes in patients' physical and behavioral conditions.

Organized medications into weekly pill containers and administered them to patients.

UPB Downstate Hospital, Brooklyn, NY 12/2023 – 03/2023

Medical Assistant

Conducted EKGs, administered phlebotomy procedures, monitored vital signs, and managed heart monitor equipment.

Performed receptionist duties, including data entry, appointment scheduling, and phone communication.

Maintained patient records in the system, handled phone inquiries, restocked supplies, and created patient data graphs.

Dr. Ira Mayer, Gastroenterologist, Brooklyn, NY 02/2019 -10/2021

Administrative Assistant/Medical Assistant

Maintained cleanliness of medical equipment and assessed patients' physical conditions.

Conducted interviews to gather medical information and recorded vital statistics.

Handled administrative tasks, including document filing, faxing, appointment scheduling, and patient communication.

Explained treatment procedures, medications, diets, and physical instructions to patients.

Interfaith Hospital, Brooklyn, NY 02/2010 – 05/2010

Medical Assisting/Receptionist (Externship)

Assisted patients with EKG, phlebotomy, and vital sign assessments.

Traveled to different clinics as needed to support patient care and administrative tasks.

Managed appointment scheduling, patient record updates, and medical chart filing.

Addressed phone inquiries, totaling over 40 calls daily.

Prepared specimens for lab testing and ensured HIPAA compliance.

Maintained patient confidentiality and communicated patient issues to physicians.

Prepared examination rooms before and after procedures.

Special Touch Home Care Services, Brooklyn, NY 03/2014 – 04/2019

Home Health Aide

Monitored patients' physical and mental conditions, intake/output, and exercise routines.

Recorded vital signs and tracked patient progress through daily charting.

EDUCATION:

ASA College, Brooklyn, NY 05/2010

Associates of Occupational Studies in Medical Assisting.

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