Social Media Administrative Assistant

Professional Qualifications

Advanced computer skills in Word, Excel, Outlook, PowerPoint, Publisher, QuickBooks, Constant Contact, ReversVision, Encompass, QuantumReverse and ALL social media sites. Create and execute project work plans to meet the changing needs of the business.

Communicate effectively with internal and external customers to move the standards of customer relations to the next level.Effective problem solver with a talent for practical implementation.

Determine appropriate revenue recognition; ensure timely and accurate invoicing, and monitoring receivables for projects.

Mutual of Omaha Mortgage January 2021-Present

Mortgage Coordinator for forward loans from Jan 2021 to May 2022 then transferred to Reverse loan as an Intake Specialist.

Reviewing loan applications and preparing the mortgage loan file for delivery to underwriting:

●Conditioned files for Loan officers and Processors

●Ordering and transferring case numbers with HUD

●Ordered credit, flood and fraud and SS89 reports

●Ordering titles, appraisals and condo docs

In Home Day Care Provider, Rio Rancho, NM

Teacher/Owner December 2013 - January 2021

●Observe children’s behavior and recommend measures for behavior improvement and development of self care skills

●Develop healthy and age specific recreational activities for the children and engage them in the same

●Ensure maintenance of an environment for the children that maximizes their cognitive, emotional and social growth

SBM Site Services (Intel), Rio Rancho, NM

Administrative Assistant April 2011- March 2014

●Payroll/checks

●Basic HR

●On boarding new hires (completing new hire packets, I9 and transferring files to corporate office)

●Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.

●Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

●Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

●Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.

●Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

●Completes operational requirements by scheduling and assigning administrative projects; expediting work results.

New Mexico Fleet Design, Albuquerque, New Mexico February 2009 to October2010

Project Manager

●Overseeing project from beginning to end; including: answering phones, filing, greeting customers, and creating work orders.

●Works closely with sales and production to make sure client needs are met in a timely and accurate manner.

●Organizing sales team schedules on Outlook, Constant Contact, QuickBooks, and updating pricing and specials on website and social media.

●Develops strong working relationships with clients; identify needs and recommend critical business solutions based on customer wants.

●Applies strong leadership and coordination skills to create and execute project plans, responsibilities, and implement all aspects of project.

Kinder Care, Rio Rancho, New Mexico January 2008 to February 2009

Lead Teacher

●Work closely with parents to determine learning needs for their children.

●Teach children age-appropriate curriculum that helps develop academic, social and motor skills.

●Committed to creating a safe, secure and healthy learning environment for all children.

Axia College of Western International University

Educational Partner with University of Phoenix Online April 2007 to January 2008

Enrollment Councilor

●Enrolling new students

●Follow-up on all leads and questions using the follow-up process

●Data Entry

Bernard Allison Management Services, Albuquerque, New Mexico December 2005 to January 2008

Assistant Manager/Leasing Consultant

●Assisted with personnel, marketing, leasing, collections, resident retention, community maintenance and contracted services. Also helped rental move-ins, lease renewals and administrative paperwork.

●Oversee daily site operations to achieve financial goals of the property.

●Provide excellent customer service by responding to resident inquiries within a timely manner.

●Price matching competition in the local area.

Education

Rio Rancho High School: General Diploma, 2002.

Early Child Hood certificate 2010

Central New Mexico Community College: Some credits

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