Customer Service Medical Billing
Resume:
DENISE EZELL
Medical Billing Specialist
Prichard, AL 36610
********@*****.***
Professional Summary
Hard working professional with 12+years of experience in the Insurancel field and management. Experience includes knowledge of data collections, analysis, customer service, and electronic claims processing. Medical terminology knowledge, friendly personality in person and via phone to answer multiple systems. Familiar with medical records, invoices, balance sheets, and other documents.
Authorized to work in the US for any employer
Benefits Specialist
Option Care - Mobile, AL
February 2020 to Present
Perform insurance verification of benefit coverage Obtain and document information related to copays, coinsurance, deductibles, and authorization requirements. Create documentation required to service the patient per policy guidelines Determine estimated financial patient responsibilities Obtain initial authorization prior to admitting patient for services Review orders from pharmacy to determine if authorization is required for additional therapy. Insurance Clerk
Alta Pointe Health Systems - Mobile, AL
September 2019 to February 2020
Review and process Medicaid denials claims for rebilling. Verify eligibility and benefits.
Desk Adjustor
One Call Claims - Mobile, AL
June 2017 to July 2019
Performed a host of administrative task, answering the phone, typing, making, copies, and Maintaining records.
Prepared letters, correspondence, reports, and marketing collateral. Team Lead Manager
Rite Aid - Saraland, AL
April 2016 to December 2017
Assisted with employee training, hiring, and scheduling. Provided customer service, assist with daily stocking of store merchandise, track store inventory. Daily bank deposits and complete end of day financial closing. REGISTRATION CLERK
WORK EXPERIENCE
Springhill Hospital - Mobile, AL
March 2007 to January 2016
Handled patient scheduling.
Obtained referrals and authorization needed for visits. Greeted patients entering establishment, determined nature and purpose of visits, directed or escorted patients to specific destination.
Transmuted information or documents to physician’s office, using computer, mail, or fax machine. Listened to and resolved complaints from patients. Performed administrative support tasks such as proofreading, transcribing handwritten information. Knowledgeable with records, invoices, balance sheets, and collections. Filed and maintained records.
Received payment and record receipts for services. Bachelor's in Business Administration Management
FAULKNER UNIVERSITY Montgomery - Montgomery, AL
November 2011 to March 2015
Skills
Billing
Collections
Hurricane Claims
Microsoft Office
Microsoft Excel
Insurance Policy knowledge
Medical Terminology
Data Entry
Communication
Property Content Claims
Medical Records
Scheduling
Time Management
Transcription
Medical Billing
Medical Office Experience
Proofreading
Insurance Verification
ICD-10
HIPAA
Certificates
Adjustor License Resident
TX #2751105
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