Luis Derly Cardenas
*** **** ***** – Rio Bravo, Texas 78046
Phone Number: 956-***-****
E-Mail: **********@*****.***
Professional Summary
Diligent office and sales consultant with extensive military, administrative and client relations work experience. Adherent to all rules and regulations imposed by employers and their respective organizations. Managed team members in adverse work environments and effectively coached and mentored individuals to accomplish tasks assigned by supervisors.
Core Qualifications
Compassion public service
Adaptive team player
Cultural Diversity
Strong verbal communication
Energetic work attitude
Multi-task management
Bilingual
Experience
Combat Marksmanship Coach, 10/2010 – 01/2015
United States Marine Corps., Twenty-nine Palms, California/Norfolk, Virginia
Established adequate training facilities for military personnel
Instructed trainees on utilizing different firearm tactics and the employment of multiple weapons in distinct scenarios
Held accountable for training personnel during live action fire drills
Held firearm qualification courses for team members
Infantry Rifleman/Fleet Anti-Terrorism Security Team Member,7/2010 to 01/2015
United States Marine Corps., Twenty-nine Palms, California
Conducted broad security patrols on armored vehicles in hostile environments
Accountable for over $1.5 Million USD worth of ammunition, weapons, government-issued transportation and personal gear appointed to me without a single loss
Held effective communication between team members to safely maneuver while in hostile situations
Provided swift, extensive security for foreign and domestic high-ranking officials in Afghanistan
Drove large Mine Resistant Ambush Protected vehicles in hostile areas while securing unknown compounds and maintaining various sectors of security
Customer Service Representative, 09/2015 to 05/2016
Convergys – Laredo, Texas
Provided support for customers in need of maintenance and/or hardware issues
Strived to bring excellent service to customers
Resolved customer’s data issues while maintaining composure
Worked with team members to aid in clarifying instructions given during training
Office Associate, 05/2016 to 12/2016
Texas Mas Noticias – Laredo, Texas
Devise new advertisements to increase sales
Organize financial documents and maintained office tidiness
Manage customers sales receipts and checks for returns and purchases
Arrange advertisements to be displayed and visible to potential customers on a 16-page tabloid
Retail Sales Consultant, 01/2018 to 12/18
Verizon Wireless/Mobile Destination, Inc. – Laredo, Texas
Utilized marketing campaigns to lead customers in store to raise sales
Provided customers with technical support and performed troubleshooting steps to fix issues with customers’ devices
Informed customers on the latest devices sold by Verizon Wireless
Solved customers’ billing issues with comprehension wording to clarify discrepancies in accounts
Retail Associate, 04/2019 to 02/2021
Walmart Inc. - Laredo, Texas
Provided excellent customer service during high-volume periods
Mentor junior associates on daily company operations
Ensure work area is clean and safe of hazards
Recommend products in relation to customers’ needs
Sales Consultant, 02/2021 to 08/2021
Laredo Dodge – Laredo, Texas
Arranged appointments for customers seeking to test-drive and purchase vehicles
Assisted customers with aspects of various types of transportation and their characteristics/features
Administrated and delivered vehicles to correct locations and worked on consumers’ specifications for any additional services they required
Used handheld and other forms of media to present Fiat/Chrysler products to long-time and first-time consumers
C.R. England, 07/2022 to 02/2023
Commercial Truck Driver – Laredo, Texas
Safely transported goods as an Over-The-Road driver across the United States
Maintained commercial truck to Department of Transportation regulations
Handled delivery schedules for each client
Strategically planned trips to minimize delays and optimize resources used
Carter Express, Inc. 03/2023 to 09/2024
Commercial Truck Driver – Laredo, Texas
Drove multiple routes requiring time sensitive arrivals for live loading appointments
Utilized electronic logging tablets to ensure safety compliance driving
Operated commercial trucks on weekends and nights ensuring cargo arrival and departure
Skillfully navigated urban areas with high traffic, using defensive driving techniques to ensure safety for other drivers on the road as well as the truck and its trailer equipment
Education
Non-Lethal, USMC
Combat Marksmanship Trainers Coach, USMC
Advanced Urban Combat, USMC
Premier Driving School, Commercial Driver’s License, C.R. England
Martin High School, High School Diploma