Service Representative Patient
Resume:
Valerie Gauntt
Kissimmee, FL *****
*********@*****.***
I Valerie Gauntt, are a hard worker I give a 100% of my time to my job and I'm a people person I enjoy learning new things, I want to make a new transition in Orlando or Kissimmee FL. Work Experience
Patient Service Representative (PSR)
Tgh Tower Radiology Center-Tampa, FL
May 2022 to Present
Greet patients check them in and call doctors office for patient scripts and update insurance. Also schedule patients. I open and close the center. Help patient fill out there paper work. Midway Cashier
Florida State Fair-Tampa, FL
February 2020 to February 2023
I sell tickets and armbands, I take cash and give change to the customer and make deposit drops and help direct customer in the right area. As a cashier I had to make sure I identify if the guess was older enough to get on the rides, with there identification. Floor Attendant
Seminole Hard Rock Casino & Hotel Player's Club-Tampa, FL January 2018 to June 2019
I help clean the casino and greet customers and help direct the customer in the right direction and also make sure that the right person come help the guess with any problems that i couldn't assist and I help team clean and the casino.
Health Unit Coordinator
Tampa General Hospital-Tampa, FL
March 2006 to March 2017
I answer phone calls, greet patient and guess input information in the computer and file documents also make appointments and schedule consults with other doctors and get medical records. And transfer patients to other units.
Cashier, Sandwich Maker
Checkers-Tampa, FL
September 1999 to January 2003
Make orders and stock supplies for front count and call the customer up for there order and clean tables. I work the grill and make beer orders.
Line Server, Checker, and Waitress
Piccadilly Cafeteria-Tampa, FL
April 1990 to September 1998
I serve customers as they come down the line, and transfer hot food to the line. I work in the back of the house prepping food and clean table as a waitress and I open up and close the restaurant Sandwich Maker
Mel's Hot Dog-Tampa, FL
January 1990 to February 1991
I wash dishes waited on people, and serve people. I work cashier and grill. I opened and closed the restaurant. I bus tables
Health Unit Coordinator
Concord Institute School-Tampa, FL
September 1989 to February 1990
October 2006- March 2006. I went to school to learn how to become a health unit Corrdinator. This was a 6 month course. With in that time I learn how to transcribe doctors order I learn how to do mars and file documents and learn how to admit patients and discharge patients also I learn to transfer patients in the computers and on the floor .
Clerk Typist, Building Maintenance, Hotel/Motel Management Miami Job Corp-Miami, FL
August 1985 to June 1987
I completed high school.
Education
High school diploma in Business Administration Assistance Branell Institute School - Tampa, FL
June 1988 to May 1989
High School Diploma
King Senior High School - Tampa, FL
August 1982 to May 1987
Skills
• Medical Scheduling
• Hospital Experience (10+ years)
• Medical Records
• Insurance Verification
• Medical Office Experience
• HIPAA
• Medical Terminology (10+ years)
• EMR Systems
• Office Experience
• Multi-line Phone Systems
• English (10+ years)
• Cash handling (10+ years)
• Customer service (10+ years)
• Front desk
• Documentation review
• Medical Receptionist
• Laboratory Experience
• Patient Care
• Medical Billing
• Computer skills (10+ years)
• Front desk (10+ years)
• Clerical experience
• Typing (10+ years)
• Medical terminology (10+ years)
• Customer service
• HIPAA (10+ years)
• Hospital experience (10+ years)
• Documentation review
• Medical records
• Pediatrics
• Cash handling
• Pricing
• Cash register (10+ years)
• Serving
• Epic (10+ years)
• Windows (10+ years)
• Heavy lifting
• Merge and Ris
• Medical office experience
• Medical coding
• Ob/Gyn
• Microsoft Excel
• Bilingual
• Microsoft Office (10+ years)
• EHR systems
• English
• Hospitality (10+ years)
• Vital signs
• Oral surgery
• ICD-10
Assessments
Customer service — Completed
February 2020
Identifying and resolving common customer issues
Full results: Completed
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