Medical Assistant Patient Care

Houston, TX ***** 281-***-**** ********************@*****.***

CANDACE HUMPHRIES

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL

SUMMARY

SKILLS ● Endocrinology Assessment

Endocrinology

competence

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● Endocrinology Care

● Epic Software Proficiency

● Biopsy Handling

● Communication abilities

● Patient Positioning

● Direct Patient Care

● Measuring vital signs

● Room preparation

Labor and delivery

support

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● Reliability

● Multitasking

● Order of draw

● Venipuncture

● Patient Care

● Orthopedic knowledge

● Orthopedic bracing

● Orthopedic casting

● Vital signs monitoring

● Orthopedic Triage

● CPR expertise

● AED Operation

● First Aid Proficiency

Cardiac Arrest

Management

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● Breastfeeding support

Hearing and Vision

Screening

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Immunization

Administration

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● Patient Scheduling

● Allergy testing

● Adolescent health

● Pediatric CPR

● Newborn care

● Behavioral assessment

● Parent Education

● Neurology evaluations

Clinical Neurology

Expertise

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● Neurology clinical trials

● Neurology Basics

● Neurology understanding

SENIOR MEDICAL ASSISTANT 08/2024 to Current

Addison Group (Houston Methodist Towne Lake), Cypress, TX TRAVELING MEDICAL ASSISTANT GASTRO AND ORTHO SURG 06/2024 to Current WORK HISTORY

Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.

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Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.

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Ensured timely administration of medications, following established protocols for safe dosage and drug interactions.

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Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction and overall clinic performance.

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● Sanitized, restocked, and organized exam rooms and medical equipment.

● Documented vital signs and health history for patients in clinic and hospital environments.

● Obtained client medical history, medication information, symptoms, and allergies. Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.

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Amergis Staffing, Portland, OR

CMA II NEUROLOGY, PEDS, INTERNAL 05/2023 to 01/2024 Kelsey Seybold, Houston, TX

TRAVELING MEDICAL ASSISTANT INTERNAL AND OBGYN 09/2022 to 04/2023 AMN Healthcare, Portland, OR

Streamlined documentation processes, ensuring timely completion of accurate patient records for use in treatment planning and ongoing care management.

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Promoted a positive work culture within the department through active participation in team meetings, offering constructive feedback on challenging cases, and celebrating collective achievements together.

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Improved patient comfort by providing thorough explanations of gastroenterology procedures and addressing concerns.

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Collaborated with multidisciplinary teams to develop comprehensive care plans for patients with various gastrointestinal conditions.

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Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.

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Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

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Obtained and documented patient medical history, vital signs and current complaints at intake.

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● Implemented care and efficiency improvements to support and enhance office operations. Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

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Presented research findings at national conferences, advancing the field of neurology and promoting knowledge sharing among peers.

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Served as a liaison between hospital departments to ensure seamless coordination of care for neurology patients.

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● Educated parents on proper child healthcare practices, promoting overall family wellbeing. Conducted growth assessments to monitor children''s development and identify potential concerns early on.

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● Completed EKGs and other tests based on patient presentation in office.

● Collected and documented patient medical information such as blood pressure and weight. Answered telephone calls to offer office information, answer questions, and direct calls to staff.

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Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.

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● Sanitized, restocked, and organized exam rooms and medical equipment.

● Obtained client medical history, medication information, symptoms, and allergies. Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

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Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

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● Sanitized, restocked, and organized exam rooms and medical equipment. Developed strong relationships with patients through empathetic communication and attentive listening skills, increasing patient satisfaction rates within the obstetrics department.

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Demonstrated strong interpersonal skills while comforting anxious patients before, during, and after childbirth procedures.

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● Served as a resource for other healthcare professionals seeking guidance on OB/GYN- SHOT ALLERGY MEDICAL ASSISTANT 02/2022 to 09/2022

Texas ENT & Allergy, Houston, TX

TRAVELING MEDICAL ASSISTANT COVID VACCINE 11/2021 to 01/2022 AMN Healthcare, Beaverton, OR

TRAVELING MEDICAL ASSISTANT CARDIOLOGY 07/2021 to 10/2021 RTG MEDICAL SOLUTIONS, Boise, ID

MEDICAL ASSISTANT 02/2021 to 08/2021

AHS STAFFING, Houston, TX

related concerns or questions about specific procedures or cases encountered in their own practice.

Assisted with newborn care immediately following birth, ensuring proper assessment and intervention as needed.

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Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed

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● Taught patients about medications, procedures and care plan instructions

● Documented vital signs and health history for patients in clinic and hospital environments

● Called and faxed pharmacies to submit prescriptions and refills

● Performed clerical duties, such as word processing, data entry, answering phones and filing Directed patients to exam rooms, fielded questions and prepared for physician examinations

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Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment

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● Prepared initial patient charts for admission.

Directed patients to exam rooms, fielded questions and prepared for physician examinations

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● Taught patients about medications, procedures and care plan instructions Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus

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Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted

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Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed

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● Documented vital signs and health history for patients in clinic and hospital environments. Participated in quality improvement initiatives aimed at enhancing safety measures, reducing readmissions, and optimizing clinical workflows in the pediatric cardiology department.

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Maintained up-to-date knowledge of current trends in pediatric cardiology by attending professional development courses and engaging in continuous learning opportunities.

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Mentored junior staff members and medical students during their cardiology rotations, fostering a positive learning environment and promoting professional growth.

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Maintained up-to-date knowledge on new technologies, equipment, and best practices in the field of invasive cardiology.

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● Sanitized, restocked, and organized exam rooms and medical equipment.

● Obtained client medical history, medication information, symptoms, and allergies. Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

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SWAB TESTER 07/2020 to 02/2021

Dean Professional Offices

ASSISTANT MANAGER 06/2018 to 07/2020

Burger King, Birmingham, AL

MEDICAL ASSISTANT 03/2019 to 05/2019

ST. VINCENT BIRMINGHAM (Externship)

Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

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Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

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Referred patients to endocrinology and rheumatology specialists, when observations and symptoms indicated systemic disorders.

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Continuously updated professional knowledge through participation in continuing education opportunities related to pediatric endocrinology.

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Enhanced clinical skills by participating in various pediatric specialty rotations, such as cardiology, endocrinology, and gastroenterology.

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● Proven ability to learn quickly and adapt to new situations.

● Excellent communication skills, both verbal and written.

● Performed nasal swabs on clients requesting services

● Performed data entry of patient information in an accurate and timely manner

● Prepared all collected specimens for testing and analysis

● Maintained patient and specimen information logs

● Provided superior customer service to all patients

● Administrative and clerical duties as necessary

● Traveled to additional sites when needed.

● Improved customer satisfaction by addressing and resolving complaints promptly. Streamlined store operations for increased efficiency, implementing new processes and procedures.

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● Developed strong working relationships with staff, fostering a positive work environment.

● Increased sales through effective merchandising strategies and targeted promotions. Conducted employee performance evaluations, providing constructive feedback for growth and development.

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● Managed inventory levels to minimize stockouts while reducing overhead costs. Maintained a clean, safe, and organized store environment to enhance the customer experience.

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Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

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Implemented staff training programs, enhancing product knowledge and improving customer service skills.

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Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

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Facilitated clear communication between employees and upper management through regular meetings and updates.

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● Took vital signs, checked glucose, and specimen collection

● Provide patients with help moving in and out of beds, baths and wheelchairs

● Took patients in to bathing area and assisted with bathing, grooming, and dressing

● Care for patients by changing bed linens, cleaning, or assisting with personal care STERILE PROCESSING TECHNICIAN 03/2017 to 06/2018

Kelly Services, Birmingham

● Assembled tourniquets, needles, and blood collection devices to prepare work trays

● Draw blood from veins by vacuum tubes, syringe, or butterfly venipuncture methods Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles

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● Performed venipunctures, finger sticks and heel sticks for both adults and pediatric patients Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

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Operated and maintained steam autoclaves, keeping records of loads completed, items in loads, and maintenance procedures performed

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● Clean instruments to prepare them for sterilization Organized and assembled routine or specialty surgical instrument trays or other sterilized supplies, filling special requests as needed

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● Examined equipment to detect leaks, worn or loose parts, or other indications of disrepair. Western Governors University, Salt Lake City, UT

Bachelor of Science, Register Nurse

South College, Knoxville, TN

Associate of Applied Science, Nursing, 01/2024

Enlightenment Learning, Millbrook, AL

Medical Assistant, Diploma, 01/2020

Enlightenment Learning, Millbrook, AL

Certified Phlebotomy Technician, 01/2020

Penn Foster Career School, Scranton, PA

High School Diploma, 01/2019

EDUCATION

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