Customer Service Manager
Resume:
Rebecca Davis
Hiram, GA *****
***********@*******.***
Dedicated customer service manager with 30 years of experience, offering expertise in guest services, cash handling, team management, and customer service. Proficient in management, office experience, and computer skills. Proven track record in handling customer complaints and supporting patient care. Seeking a remote role that leverages my skills in customer service and management. Authorized to work in the US for any employer
Work Experience
Visitor Management
Wellstar-Hiram-GA
April 2024 to Present
I handle visiting family members. I am responsible for great Customer care and support. Any complaints, or concerns.
Lead Case Manager
Horsetown-Georgia
September 2002 to June 2004
Lead cashier, worked closely with Owners. Helped make Store schedule weekly. customer service manager
Walmart-Woodstock, GA
June 2000 to September 2002
Customer service manager responsible for front line cashiers. Responsible for all customer issues, and the Service Desk
Customer Service Manager
Circuit City-Lithia Springs-GA
November 1995 to October 1999
In charge of CSR 20 crew. Also handled all Customer complaints Education
University of Alaska Anchorage - Alaska
May 1983 to May 1986
Skills
• Customer service
• Team management
• Management customer service
• Communication skills
• Computer skills
• Leadership
• Guest services
• Supervising experience
• Management
• Cash handling
• Shift management
• Dispatching
• Typing
• Patient care
• Office experience
• Multi-line phone systems
• Home care
• Analysis skills
• Organizational skills
• Restaurant experience
• Quick service & fast food restaurant
• English
• Cash register
• Front desk
• Administrative Experience
Certifications and Licenses
Driver's License
Have taken over 20+ courses in my field.
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