North Carolina Customer Service
Resume:
Jeremy Edwards
*** **** ***** *****, *****, South Carolina 29349
Home: 828-***-**** - Cell: 828-***-**** *******@***.***
Summary
Very hard worker with experience in machine operating, warehousing sales.
Highlights
●Materials handling training
●Able to lift up to 50 or more pounds
●6 years of fork lift operating experience
●8 year of plant/warehouse work experience
●Cross-training familiarity
●4 years of sales/customer service experience
19 years work experience in multiple fields
Accomplishments
Earned forklift operator training certificate.
Promoted to Lead Operator within 5 months of employment. Two years of college education
5s certified
High school graduate
Experience
Assistant Traffic Coordinator
August 2021-Presnt
Lassonde Pappas- Hendersonville, North Carolina
Create door logs for all NC warehouses.
Print and store orders for all NC warehouses.
Work with suppliers when issue arrive to get them scheduled for deliveries.
Work with Transplace to make sure orders are correctly scheduled for pickup.
Communicate effectively through email to resolve transportation issues.
Warehouse Lead
August 2020-Present
Lassonde Pappas-Hendersonville, North Carolina
Responsible for complying with food safety, food security, Quality, GMP’s, HAACP, Allergen, and Sensitizer as well as other regulations required
Managing 3-10 temporary and full-time employees
Assisting Target and MOD crews to assure orders are built and shipped on time.
Maintaining proper documentation and reports when MOD crew performs any type of rework.
Inventory control of Target location and any other warehouse locations.
Assisting warehouse dock workers pull lines and load trucks when needed.
Effectively communicate between departments regarding any rework being preformed.
Effectively communicate department goals for the shift.
Print off tags for orders to be shipped.
Clean and organize label room as needed.
Troubleshoot arpac and repack machines when problem occur.
Supply Chain
October 2018- August 2020
Lassonde Pappas-Hendersonville, North Carolina
Responsible for complying with food safety, food security, Quality, GMP’s, HAACP, Allergen, and Sensitizer as well as other regulations required
Receiving concentrate loads in a timely manner and store them in proper cooler locations.
Sample incoming Concentrate loads for QC to test and verify against COA.
Build DRP”s to ship between facilities.
Completed formula recovery when inventory clerk was out.
Performing cycle counts when instructed.
Maintaining proper documentation and reports when receiving loads.
Production Lead
October 2012-2018
Lassonde Pappas-Hendersonville, North Carolina
●Responsible for complying with food safety, food security, Quality, GMP’s, HAACP, Allergen, and Sensitizer as well as other regulations required
●Certified in the operations of all production machinery located at the facility. Responsible for training of new machinery and operational policies and procedures
●Responsible for ensuring the quality and integrity of the production run on the lines based on specifications
●Responsible for duplicating and communicating all safety and good manufacturing practices in accordance with company policy as well as all other company policies
●Review master production schedule and work orders on line as needed
●Coordinate changeovers and changes line as needed
●Maintain proper documentation and reports
●Responsible for maintaining the cleanliness and organization of the line
●Strive to maximize the efficiencies through continuous improvement
●Actively participates and leads associate reliability improvement to improve plant performance
Shipping Lead
December 2009-August 2012
Electrolux – Fletcher, North Carolina
●Managed outbound shipping department of twelve employee's
●Made sure orders were completed and shipped in a timely manner
●Completed audits on orders to make sure correct parts and quantities were shipped
●Used DC Wizard daily
●5S certified through Electrolux
Fork lift operator/ Warehouse November 2006-July 2009
Daltile – Fletcher, North Carolina
●Loaded/Unloaded trucks
●Maintained warehouse
●Stocked Supplies
●Broke down skids of tile to put customers’ orders together which consisted of lifting 10 to 80 pounds consistently
●Helped customers select tile and grout in our business showroom
●Also worked as cashier
Furniture Manager
March 2005-November 2006
Big Lots! – Hendersonville, North Carolina
●Managed department of five employee's
●Trained new employee's
●Kept a daily accurate inventory
●Responsible for ordering and keeping product in stock
●Unloaded trucks of furniture
●Cashier
●Customer service
Ballast Builder
September 2004-February 2005
G.E.– Hendersonville, North Carolina
●Built ballast for lights on a production line
Veterinary Assistant
May 2002-November 2002
Laurel Park Veterinary Hospital – Hendersonville, North Carolina
●Cleaned animal cages
●Assisted during checkups
●Assisted during surgery
Auto Detailer
June 1998-May 2002
Executive Auto Detailing – Hendersonville, North Carolina
●Detailed cars
●Customer service
Education
North Henderson High 2001
Hendersonville, North Carolina, United States College Prep
High School Diploma
North Carolina A&T State University Greensboro, North Carolina, United States Animal Science
Didn't complete due to financial aid issues
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