Executive Assistant Administrative

Megan Goff

470-***-**** • *********@*****.*** • *105 River Ridge Drive Canton, GA

PROFESSIONAL SUMMARY:

Professional with over 16 years of experience helping customers solve problems. Highly adept at building relationships & establishing rapport. Customer Service-oriented specialist who has experience working with customers across multiple industries. SKILLS:

Microsoft Office • Customer Service • Executive Administration • Sales • Client Facing • Self-Motivated • Persistent • Organized • Certified Nursing Assistant (CNA) • Public Notary

PROFESSIONAL EXPERIENCE:

RECEPTIONIST/ ADMINISTRATIVE ASSISTANT, ARGOS USA

Alpharetta, GA • 2022 - 2023

• Performed administrative/executive assistant tasks.

• Answered all incoming calls.

• Scheduled conferences and coordinated company meals.

• Completed employment verifications.

• Scanned checks for deposit.

• Kept track and uploaded employment documentation and I-9 forms.

• Processed company invoices.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT, JENCAPAlpharetta, GA • 2022

• Performed administrative/executive assistant tasks.

• Answered phones and emails.

• Sorted company mail.

• Assisted finance in scanning checks and processing invoices. Assistant Director, Milton Montessori School

Milton, GA • 2020

• Performed administrative/executive assistant tasks for the Director.

• Updated Student files and rosters, and scheduled and coordinated meetings.

• Managed daily administrative functions.

• Answered all emails and phone calls.

• Conducted filing and scanning of paperwork.

• Ordered office supplies and materials for teachers and students. RECEPTIONIST/ENCORE SPECIALIST, HENNESSEY AUTOMOTIVE Alpharetta, GA • 2017 - 2020

• Worked with the sales team to provide the best experience for customers.

• Provided a detailed explanation of all features of the vehicle.

• Answered any questions customers had about their new vehicle.

• Performed administrative/executive assistant tasks for the General Manager.

• Provided phone support when needed.

• Updated company inventory.

• Scheduled and coordinated company meetings.

Service Specialist & Receptionist, Hyundai

Kennesaw, GA • 2016 - 2017

• Provided high-quality customer service for the Hyundai Service Department.

• Answered customer calls.

• Served as liaison between sales and other parts of the business.

• Managed workflow to optimize company processes.

• Greeted potential customers.

• Answered customer phone calls and emails.

• Addressed customer complaints

• Handled front desk duties.

• Performed a variety of administrative and clerical tasks. Training Manager, Ingles

Blairsville, GA • 2014 - 2016

• Managed daily administrative functions.

• Trained over 20 professionals in all departments.

• Assigned duties, communicated goals, and coordinated workloads

• Ensured that associates completed their required training.

• Managed new hire orientation, web-based training, and a virtual classroom. Stay-At-Home Mom •2008 - 2014

Receptionist, Altus Healthcare and Hospice

Dunwoody, GA • 2007 - 2008

• Ensured calls were redirected to the appropriate stakeholder or department.

• Forwarded emails to the proper personnel.

• Provided callers with vital information for appointments.

• Received, sorted, and forwarded incoming mail.

• Updated patient information in the administrative system.

• Maintained professional rapport with customers.

Preschool Teacher's Assistant, Sunshine Academy

Woodstock, GA • 2006 - 2008

• Molded young minds and taught the basics to prepare kids for educational development.

EDUCATION:

Kennesaw State University - Kennesaw, GA

2008 - 2009

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