Customer Service Administrative Assistant
Resume:
GUSTAVO E ROJAS
Houston, Texas 77082
**************@*******.***
PROFILE
Over twenty years of experience in all aspects of management and accounting business including sales. Currently looking for a position in business/saleswith potential for growth.
EDUCATION
Bachelor of Science, Business Administration – Colegio Universitario Monseñor de Talavera, Maracaibo, Venezuela 1994
EXPERIENCE
Return/Customer Service Supervisor – World Trading
2014-2023
Responsible for all the company’s returns,including a) inspecting the status of theitems for either restoking or discarding, b) updating the company information/inventory system, c) notifying company’s Head Quarters of client’s complains.
Customer Service/Cashier – Taco Bell
2008-2010
Responsible for sales, administration of money before and after shift, customer service, displays, and restocking.
Operation – Administrative Assistant – Universal Food
2004-2008
Performed administrative duties for the Operation Department such as: a) created work orders;b) reviewed account receivable, and account payables; c) supervised customer services;d) purchased supplies, e) maintained shipping and receiving material to determine inventory level.
Warehouse Lead – Superior Parts
2000-2004
Responsible for the supervision of personnel, customer services, shipping (UPS/FedEx software, documents), production, inventory control, palletizing, and stocking. Other duties: issued work orders (invoices), packaging, and forklifting.
Warehouse Clerk – Siemens
1996-2000
Responsible for processing orders including: checking for inventory, pulling, packing and shipping using UPS/FedEx software.
Office Manager – Cámara Petrolera de Venezuela/Petroleum Chamber of Venezuela
1992-1995
Responsible for bookkeeping, organizing payroll and budget management; also responsible for customer files, mail distribution andoffice supplies.
LENGUAGES
Fluent in English and Spanish
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