Data Entry Customer Service
Resume:
La Tonya M. Kennedy
Sacramento, CA 95822
CAREER OBJECTIVE
Seeking a position in the capacity of Support Assistant within a general business or medical office environment, using the experience, skills and attributes listed throughout my resume. SUMMARY
Extensive experience working with the general public and in medical & general office settings. Interact well with others at all levels including patrons, patients, professionals and clients. Caring and hardworking with excellent communication, customer service and office support skills. Familiar with computers, office equipment, internet, data entry and basic medical terminology.
EMPLOYMENT HISTORY
Merrill Gardens community
500 W. Ranch View Dr.
Rocklin, Ca 95765
2022-Present
Medical Technician. Assist Residents with their Activities for Daily Living (ADL’s). Provide assistance with Resident Laundry and overall General care. Manage Medication as allowed by the State. Complete daily progress reports of service provided. Prepare reports for Residents that are on Alert charting status. In Home Support Services (IHSS)
Sacramento, CA
2019-Present
Provide a variety of services to clients in a home or assisted living location. Prepare meals, light housekeeping, take vitals, errands, transport to Dr. Appointments, and administer medication. Other duties as needed for individual clients. Must be able to maintain a professional and friendly demeanor with multiple clients as scheduled. 2
Bailey Family Private Care
North Highlands, CA
2016-2019
Personal in home care of Mother & Father. Shower, sponge bath, assist with hygiene: brush teeth, wash face, dress & comb hair. Prepare all meals and snacks. Administer medications and refill containers. Check and log vitals (BP, BS & Temp). Make bed, change linens, wash clothes & linens, fold and put away. Assist with toileting & changing diapers. Light housekeeping (dust, vacuum living room and hallway). Keep kitchen, bathroom and living room clean (wash dishes, keep toilets sanitary, clean sinks and shower). Assist with grocery shopping reminder. Communication daily with family about condition and make recommendations for enhancement of practices used for care. Answer calls & record messages. Keep things organized and manage household during the day. Ensure safety measures were followed daily.
In Home Support Services (IHSS)
Sacramento, CA
(2008-2016)
Provide a variety of services to clients in a home or assisted living location. Prepare meals, light housekeeping, take vitals, errands, transport to Dr. Appointments, and administer medication. Other duties as needed for individual clients. Must be able to maintain a professional and friendly demeanor with multiple clients as scheduled. Sunbridge Brittany Care Center
Carmichael, CA
(1999-2008)
Assist with bath, take vitals, prepare and assist clients with meals, assist with recommended therapy. Office work, data entry, complete doctor certifications, provide customer service. Create, pull and file medical records, review documents for signature, file, manage staff schedule, order supplies. Ensured proper use of equipment and medical devices such as wheelchairs, walkers & gait belts. Observed and reported changes in patients’ conditions and other matters of concern. Maintained sanitary, neat and safe conditions. Other duties as needed to manage the office and clients.
Companion Health Care
Sacramento, CA
(1995-1999)
Cook, light housekeeping, assist with bath, administer medication, transport to doctor appointments, errands. Other duties as needed for individual clients. 3
Franchise Tax Board
Sacramento, CA
(1993-1995)
Open, extract & sort contents of incoming mail, use ten-key, data entry. Organize, sort, file, staple, and stamp ID numbers on documents. Use personal computer. Perform other duties as required.
Sam’s Club
Columbia, South Carolina
(1987-1989)
Greet customers by providing friendly customer service, operate cash register and other front office equipment (phone, copier, etc.). Assist customers with locating items. Scan items, process payments, and maintain a clean area. Shell Gas Station
Columbia, South Carolina
(1985-1987)
Provide friendly customer service. Greet customers. Assist customers with locating products. Follow processes for opening and closing the station. Supervise employees. Maintain store inventory, stock and re-stock shelves, replenish and keep products organized on shelves, in coolers and hot food areas. Operate the register as well as the credit card machines, prepare cash for daily deposits, maintain the register balance, maintain clean and orderly station, clean the windows, countertops, and floors as needed. REFERENCES
Provided upon request
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