MARLENE SUTHERLAND
Bronx, NY ***** 347-***-**** **************@*****.***
PROFESSIONAL SUMMARY
Enthusiastic and adaptable administrator with exceptional multitasking abilities and writing skills. Works well as a team and communicates promptly and thoroughly with staff and patients. Manages time in an organized and attentive manner.
EDUCATION
ASSOCIATE OF SCIENCE MAY 1990 CITY UNIVERSITY OF NEW YORK- BOROUGH OF MANHATTAN COMMUNITY COLLEGE
Science
MANAGEMENT
Management of Personnel Resources
Personnel and Human Resources
Administration and Management
COMMUNICATION
Customer Service
Communications and Media
Experience
PATIENT INFORMATION ASSISTANT INTERFAITH MEDICAL CENTER 06/79 – 01/15
• Answered phones and greeted visitors
• Scheduled appointments and maintained calendars
• Scheduled and coordinated meetings
• Collated and distributed mail
• Prepared communications such as memos, emails, invoices, reports, and other correspondence
• Written and edited communications, from letters to reports and instructional documents
• Created and maintained filing systems, both electronic and physical
Skills
Security Guard License – June 2024
Certified Home Health Aide/Mental Health Aide
Certified Ombudsman
Data Entry
MS Office