Customer Service Delivery Driver
Resume:
ASHLEY ESTRADA
Edinburg, Tx, ***** · 817-***-****
******.*********@*****.***
Computer typing 50 wpm.
Communication skills
Internet knowledge
Hardworking
Dedicated
Quick learner
Punctual
Trustworthy
Honest
Teamwork
Leadership
Self-motivated
Multi-tasker
Detail oriented
Customer Relationship skills
Salesforce
Workforce
Microsoft Knowledge (Word, Excel, Power point)
Seeking an opportunity where I can apply my knowledge and organizational skills in a challenging position in today’s competitive industries and cutting-edge markets.
Skills
EDUCATION
MAY 2024
APPLIED ARTS ASSOCIATE’S DEGREE, Tarrant County College
MAY 2017
DIPLOMA, North Crowley High School
EXPERIENCE
JANUARY 2024 – MAY 2024
DELIVERY DRIVER, ANGEL PARCEL LOGISTICS
Able to lift packages around 50lbs and deliver to correct amazon locker, residence or business locations.
Deliver and pick up returning packages prior to reaching 11th hour driving.
Maintain good driving skills and follow training guides.
Meet quote of 300 packages within a route or be available for possible alternate routes provided.
MAY 2022 – JANUARY 2024
REMOTE SOLUTIONS, MRO
Must be able to perform and reach goals assigned to meet.
Follow hippa policies and procedures.
Must maintain professionalism either at home or at the worksite.
Also handle multiple regions at once and assist in areas that were backed up or due with a deadline.
Remote work environment.
JANUARY 2020 – MARCH 2021
MENTOR, MAXIMUS
Must be able to perform and assist with multiple tasks or agents while maintaining required standards of operation in daily call activities.
Work in a busy environment, under pressure with the high call volumes that are received.
Remote work environment.
AUGUST 2019 – JANUARY 2020
CUSTOMER SERVICE REP, ATENTO
Must be able to perform multiple tasks while maintaining required standards of operation in daily call activities.
Must be able to perform duties to ensure guest satisfaction.
Work in a under pressure environment while maintaining a high level of customer service and correcting any guest payment issues, pending transactions, or general inquiries.
Collect payments for account as well as provide confirmation numbers.
MARCH 2019 – JULY 2019
CASHIER/RENTAL AGENT, UNIVERSAL TOYOTA
Must be able to perform multiple tasks while maintaining required standards of operation in daily facility activities.
Must be able to perform duties to ensure guest satisfaction.
Work in a social environment, maintaining a high level of customer service and correcting any guest payment issues.
Ensure all items are rung up correctly.
Collect payments for goods, make change, and hand out receipts.
As well as setting customers up with rental cars.
MAY 2018 – OCTOBER 2018
CASHIER, LA MADELIENE
Must be able to perform multiple tasks while maintaining required standards of operation in daily restaurant activities.
Must be able to perform duties to ensure guest satisfaction.
Work in a busy environment, under pressure, providing excellent level of customer service and correcting any guest food issues.
Ensure all items are rung up correctly.
Collect payments for goods, make change, and hand out receipts.
FEBRUARY 2018– JUNE 2018
SHIFT LEAD/ NIGHT MANAGER, smoothie king
Creating a great guest experience.
Selling nutritional smoothies and retail products to our guests.
Guiding fellow team members with upselling and suggestive selling.
Gathering stock counts for product orders.
Collecting and correcting system orders and placing the income received for the day into the system before dropping off at the bank.
AUGUST 2017 – FEBRUARY 2018
SALES ASSOCIATE, G BY GUESS
Greets customers immediately upon entering the store with a smile and sincere.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner.
Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
AUGUST 2016 – FEBRUARY 2017
CASHIER, ROSA’S CAFE
Operated computer/cash register.
Rotating stock and supplies regularly making sure the preparation were ready for the next shift
Assistance Customer with orders, and customer service
OCTOBER 2014 – JULY 2016
SWIM INSTRUCTOR, YMCA
Constantly surveillance area.
Knows/reviews all emergency procedures and responds to emergency situations.
Responsible for opening and closing procedures while securing door.
Contact this candidate