Laura Collette
Salt Lake City, Utah
84117
****************@*****.***
EXPERIENCE
YUP Fingerprintng, Taylorsville,UT — Fingerprinting Agent
March 2022 - November 2022
Fingerprinting individuals for background checks and to have records expunged. Taking passport photos
Aetna, Sandy, UT — Claims Specialist
December 2020 - November 2021
Processing dental and medical claims for members, resolving issues with payments and deductibles
Columbus Community Center, Salt Lake City, UT — Residential Manager
July 2015 - November 2020
Managing a group home for disabled adults, teaching them activities of daily living, taking them on community outings and doctor appointments
Helping Hands Homecare, Portland, OR — Caregiver
July 2014 - July 2015
Patient and home care, meal preparation, errands and shopping. Managing medications and doctor visits.
EDUCATION
Trinity College, London, UK — TESOL Certificate
February 2006
Teaching English as a Second or Other Language course
Woods Cross High, Woods Cross, UT — Diploma
August 1989 - June 1992
General education, VICA and Deca clubs
SKILLS
Good communication and people skills, dealing with clients and their families
Ability to work from home/remotely
Problem-solving skills.
AWARDS
Excellence Award for appreciation and dedication to Guadalupe School 2011
Test Deutch als Fremdsprache for completing a German as a foreign language course
Level 4 Certificate for teaching English to speakers of other languages
LANGUAGES
English, German