JONATHAN JEFFERS
Anniston, AL *****
256-***-**** - ******************@***.***
PROFESSIONAL SUMMARY
Dynamic leader with proven expertise in operations management and staff development, honed at Jack's Family Restaurant. Excelled in enhancing team productivity and customer satisfaction through effective problem-solving and staff motivation. Skilled in inventory control and adaptability, achieving significant workflow efficiencies. Demonstrates a keen attention to detail and a goal-oriented approach, ensuring peak performance and operational excellence. Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
SKILLS
• Training and mentoring • Goal-Oriented
• Staff Management • Employee Motivation
• Complex Problem-Solving • Inventory Control
• Staff Discipline • Processes and procedures
• Operations Management • Waste Reduction
• Time Management • Attention to Detail
• Adaptability and Flexibility
WORK HISTORY
09/2017 to 10/2024 Production Worker
Ceva Biomune – Anniston, AL
• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries. Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
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• Resolved issues quickly to maintain productivity goals.
• Took on additional shifts during peak work periods to keep projects on schedule. Assisted in training new employees on production processes, ensuring a seamless integration into the team.
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03/2011 to 03/2017 Backline Supervisor
Jack's Family Restuarant – Heflin, AL
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
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Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
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Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
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Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
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EDUCATION
05/2011 High School Diploma
Cleburne County High School - Heflin, AL