Customer Service Data Entry

EXPERIENCE

Yanira Barrios

302-***-**** ● Bear, Delaware ● *************@**.***

Secretary July 2022 – Current

IDIB Transport LLC New Castle, Delaware;

Manage daily office operations, including answering phone calls, responding to emails, and maintaining accurate records.

Coordinate schedules, meetings, and appointments for management and staff.

Prepare, proofread, and distribute reports, invoices, and other documentation.

Maintain an organized filing system for both electronic and paper documents.

Assist in payroll processing and tracking of employee hours and expenses.

Provide excellent customer service by handling inquiries from clients and resolving issues promptly.

Monitor office supplies and place orders to ensure continuous availability.

Rental Equipment Secretary May 2016 – Feb 2022

Diesaac, S.A. Panamá City, Panamá

Organized and maintained corporate documents, records, and reports.

Scheduled meetings, appointments, and managed executive calendars.

Prepared and edited invoices, reports, letters, and other business documents.

Provided customer service support, handling inquiries and resolving issues.

Developed and maintained a structured filing system for efficient data retrieval.

Hostess Sep 2002 – Aug 2005

Olive Garden Philadelphia, PA

Welcomed guests warmly and managed reservation bookings.

Assisted in maintaining cleanliness and order in common areas.

Addressed customer complaints professionally, ensuring satisfaction in collaboration with management.

EDUCATION

The Walnut Hill College Associates of Science • Restaurant Management Sept. 2005

●GPA: 4.0

University of Panama Industrial Engineering

●GPA: 3.6

SKILLS

Bilingual: Spanish and English Customer Service Excellence Office Administration Calendar Management Document Preparation Data Entry and Filing Supply Management Communication and Coordination Problem Resolution Teaching and Training Culinary Skills

PROFILE

Detail-oriented and highly organized bilingual secretary with extensive experience in administrative support, customer service, and office management. Proven ability to manage multiple tasks, coordinate schedules, and maintain efficient filing systems. Strong communicator with a friendly and professional demeanor, seeking a challenging role to leverage my skills in a dynamic and growth-oriented organization.

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