Customer Service Entry Level
Resume:
Madison McCracken
Brockport, NY 14420
*******.******@*****.***
Objective
To gain knowledge and experience in an entry level position where my customer service skills can be expanded.
EXPERIENCE
Jcpenney Salon, Freehold NJ and Greece NY — Hairstylist
February 2019- PRESENT
I attended school at Monmouth County Vocational School located in Freehold New Jersey in 2015- 2016 for Cosmetology. Jcpenney was my first salon working as a hairstylist and scheduling appointments for clients. Before moving to NY, I was employed by Jcpenneys in Freehold NJ from 2019-2022. I was then transferred to Jcpenneys in Greece NY 2022- present. Previously working at Cutting Edge Hairstudio in Matawan New Jersey as an assistant washing hair as well as scheduling clients for 3 years.
231 Greece Ridge Center Drive Greece, NY 14626
3710 US 9 Freehold, NJ 07728
Miracle Method of Westerrn New York, Greece NY — Front office Worker
September 2023 - Present
My job as working the front desk is responding to inquiries about estimates and collecting customers personal information, then entering data into our scheduling system. I am the first form of contact a customer speaks to and am responsible for calling customers to schedule appointments. I put together emails for customers. I gather company information to send with each technician for the job opportunity to assist the customers questions. I also assist the office manager with product inventory. I am responsible for putting together a sheet of customers for marketing purposes, submitted to owner every week.s
645 Ling Road Rochester, NY 14612
EDUCATION
Manalapan High School, Manalapan NJ— Diploma
September 2013 - June 2016
Monmouth County Vocational School, Freehold NJ — License
September 2015 - June 2016
ABOUT MYSELF
Madison McCracken —I’m 26 years old, born in Staten Island NY and raised in New Jersey. I’m the second oldest of 5 siblings. I’ve been married for 2 years. Both my husband and I work full time. We are currently saving up for a house and plan on starting a family in the next couple years.
SKILLS
Microsoft Word
Powerpoint
Google Documents and Sheets
Excel
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