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United States Service Representative

Location:
Waterbury, CT
Salary:
$17-$19
Posted:
October 09, 2024

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Resume:

Debra Guilfoile

client service representative

Waterbury, Connecticut, United States

+1-702-***-****

**********@*****.***

WORK EXPERIENCE

March 2023-Current

client service representative

Resort Advisory Group

Las Vegas, Nevada, United States

Inbound outbound calls to client & attorneys regarding Timeshare contract. Working with pipeline of more than 500 clients. High call volume, emails, updates, receiving & forwarding documents. General office duties. April 2022-June 2023

Membership Representative

Frontwave Credit Union

Oceanside, California, United States

Call Center member solution representative. Answer incoming, making outgoing calls to members in regard to any and all activity, questions, and problems with credit union products. Online baking assistance and knowledge of how to assist members to use electronic banking.

December 2014-September 2018

RESOLUTION SPECIALIST

PERFORMANT RECOVERY INC

United States

Supports the objective of the team, department and corporation. Focus is to resolve defaulted student loans using Department of Education mandates as well as state, city and federal guideline. Preparation, delivery and review of documents needed to process defaulted student loans into a billing status. April 2014-2014

ON CALL OFFICE SPECIALIST

Kelly Employment

Saint Petersburg, Florida, United States

2014

*Because of my ability to control and coordinate office duty that is assigned to me, I was considered a valued employee in most office situations. My job skill set is up to but not limited to executing incoming and outgoing calls to deliver home- cooked meals for a Government operated program. Completed daily reports to generate program performance. EDUCATION

2005-

Las Vegas Adult School

Las Vegas, Nevada, United States

SKILLS

Loans Mortgage Underwriting SUB-Prime Processor Billing Customer Service Oriented Customer Service Incoming Calls Office Support Association Rules Intranet Retail Marketing Retail Ordering Appraisal Payments Retail Sales Excel Microsoft Powerpoint Powerpoint Microsoft Word MS Word Customer Support/Service Administrative Skills Call Volume LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States



Contact this candidate