Customer Service Field Engineer
Resume:
CONTACT
ECU e Ky Lr *
bBo inte) CIR RAOFieT Reel
EDUCATION
UNIVERSITY OF PHOENIX
« Master of Business in Global
Management
1985-1989
UNIVERSITY OF BRIDGEPORT
¢ Bachelor of Science
SKILLS
Project Management
Video Editing
Teamwork
Time Management
Leadership
Lic Cota MoO nan al Cer] eed
Critical Thinking
LANGUAGES
© English (Fluent)
e Arabic (Fluent)
DAVID) = SHOKAI
TECHNICAL SUPPORT
PROFILE
Constructive field engineer with several years of handds-on experience
troubleshooting problems occuring in the field. Skillful in the installation
processes, machine testing and mainitaing accurate reports and
documentation. Instrumental team player possesing outstanding time
managment, multitasking and management skills.
WORK EXPERIENCE
@ Panasonic /Systel Office Automation 1995-2023
Field Engineer
e Installation and configuration of various printing and networking
products.
¢ Troubleshooting and reapairs of Panasonic, Ricoh, and Konica Minolta
products.
* Customer support
@ Gulf Oil 1989 - 1995
Area Supervisor
¢ Directed the daily operation of 7 locations totaling 50 employees.
¢ Was involved in human resources, training and inventory.
« Was tasked with reporting up to date informations concerning
competitors, so as to keep the company in the lead..
@ Video1
Video Editor
e Produce an end product from raw videos.
e Include music, image enhancement, Al images and speech.
ACCOMPLISHMENTS
Emplyee of the year Employee of the month
Working on obtaining A+ Certification
Working on Quick Books Certification
Contact this candidate