Customer Service Delivery Driver

JOSE F RESENDEZ

P.O. Box ** Los Fresnos, TX. ****6 956-***-**** *************@*****.***

Career Objectives

Interested in obtaining employment as a delivery driver, customer service, maintenance and repair worker, security guard, construction worker, auto mechanic, cashier or parts sales person, Customer service and sales

Summary of Qualifications

5 years experience Favor delivery driver and customer service providing delivery service of food and goods to customers during pandemic and currently still independently contracted through the Favor delivery platform and app

1 experience Lyft driver and customer service providing rides to customers needing rides all over the Rio Grande Valley as an independent contractor through the Lyft driver platform and app

1 year experience as an UBER driver and delivery providing customers with deliveries and rides all over the Rio Grande Valley as an independent contractor through the UBER driver platform and app

19 years' experience as a security officer Level II and Level III; guarding, patrolling, and monitoring premises to prevent theft, violence, or infractions of rules Customer Service and Supervision both armed and unarmed Security Service, Field Supervisor and Trainer of new officers. I handled all the day to day training and activities of all officers as well as picked up and delivered invoices to clients and delivered checks to officers. Assisted the manager with all payroll and office paperwork, collecting and distributing paperwork for all officers. Conducted field inspections and checked on all sites. Met with clients for any and all needs or improvements to ensure all contracts were covered and maintained accordingly. Assisted the manager with any and all coverage and replacements of officers for missing officers / sick leaves / call ins. Monitored all office areas and parking lots maintain crowd control of all job fair activities and office operations crowd control during pandemic and throughout all COVID lockdown and quarantine procedures and office operations

Work History

Favor Delivery

Rio Grande Valley

March 15, 2020 – currently independent contractor

Providing delivery service of food and goods to customers during pandemic and currently still independently contracted through the Favor delivery platform and app

Lyft Driver

Rio Grande Valley

July 18, 2022 – November 15, 2023

providing rides to customers needing rides all over the Rio Grande Valley as an independent contractor through the Lyft services platform and app

UBER Driver

Rio Grande Valley

November 18, 2023 – currently independent contractor

Providing rides to customers and deliveries of goods and services across the Rio Grande Valley as an independent contractor through the UBER driver platform and app

Arber Inc.

San Antonio, TX

Workforce Solutions Officer Mission, TX

February 2019 – July 29, 2022

Monitor all facility area and parking lot activity patrol all facility and monitor all traffic in and out of office as well as crowd control for job fairs and office operations

Strategic Security Corporation

Donna, Tx Security Officer Aug 10, 2019 – February 2020

Monitor secured Government Detention Site areas and posts monitor all personnel in and out of the areas. Secured locations, patrolled sites and monitor all traffic ins and outs. Logged in all employees and visitors gate control. Locked doors and gates of entrances and exits to secure buildings. Answered alarms and investigate disturbances. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Open and close warehouse areas and help train new officers on all security procedures

Allied Universal Security Services McAllen, Tx Security Officer Nov 10,2018 - 6-25-2019

Secured locations, patrolled sites and monitor all traffic ins and outs. Logged in all employees and visitors gate control. Locked doors and gates of entrances and exits to secure buildings. Answered alarms and investigate disturbances. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Open and close warehouse areas and help train new officers on all security procedures

Rock Voltage Security Services, Edinburg, Texas Security Officer Feb 01, 2014 - Nov 11, 2016

Field Supervisor and trainer for new officers. I handled all the day to day training and activities of all officers as well as picked up and delivered invoices to clients and delivered checks to officers. Assisted the manager with all payroll and office paperwork, collecting and distributing paperwork for all officers. Conducted field inspections and checked on all sites. Met with clients for any and all needs or improvements to ensure all contracts were covered and maintained accordingly. Assisted the manager with any and all coverage and replacements of officers for missing officers / sick leaves / call ins. Secured locations, patrolled sites and monitor all traffic ins and outs. Logged in all employees and visitors gate control. Locked doors and gates of entrances and exits to secure buildings. Answered alarms and investigate disturbances. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Mac Heights Security, Texas Security Officer Feb 01, 2012 - Feb 01, 2014

Field Supervisor and trainer for new officers. I handled all the day to day training and activities of all officers as well as picked up and delivered invoices to clients and delivered checks to officers. Assisted the manager with all payroll and office paperwork, collecting and distributing paperwork for all officers. Conducted field inspections and checked on all sites. Met with clients for any and all needs or improvements to ensure all contracts were covered and maintained accordingly. Assisted the manager with any and all coverage and replacements of officers for missing officers / sick leaves / call ins. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Gold Sheld Security Services, Texas Security Officer Sep 15, 2005 - Feb 01, 2014

Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Bolt Security, Edinburg, Texas Security Officer Nov 11, 2004 - Feb 03, 2005

Secured locations, patrolled sites and monitor all traffic ins and outs. Logged in all employees and visitors gate control. Locked doors and gates of entrances and exits to secure buildings. Answered alarms and investigate disturbances. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Texas Security Systems, Brownsville, Texas Security Guard Jul 01, 2003 - Nov 30, 2003

Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Pizza Hut, Brownsville, Texas

Delivery Driver/Cashier Jan 01, 2003 - Apr 30, 2003

Obeyed traffic laws and follow established traffic and transportation procedures. Turned in receipts and money received from deliveries. Read maps and follow written or verbal geographic directions. Verified the contents of inventory loads against shipping papers. Loaded and unloaded trucks, vans, or automobiles.

Education

Science Acedamy, Mercedes, Texas High School Diploma/GED

Computer Skills

Typing Speed: 38 Words Per Minute

• Data Entry Terminal (PDT, Mainframe Terminal, etc) • EMail Software (Outlook, Thunderbird, etc) • Internet Browser (Internet Explorer, Firefox, etc) • Peripheral Devices (Scanners, Printers, etc) • Personal Computers • Spreadsheet Software (Calc, Excel, etc) • Word Processing Software (Word, WordPerfect, etc)

Language Skills

English - Excellent (Read Write Speak ) Spanish - Good ( Read Write Speak )

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