A Team Kitchen Supervisor
Resume:
Corona NY *****
***************@*****.***
Ulises P. Blando Elizarraras
Executive Summary
I am an enthusiastic, self-motivated, reliable, responsible, and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to strict deadlines. SKILLS
-Serving Experience -Driving -Bilingual
-Barista Experience -Load and unload *Spanish
-Food Preparation -Forklift Operator *English
-Restaurant Experience -Pallet Jack Operator - Supervising
-Logistics -Microsoft Word
-Food Safety -Microsoft Excel
EXPERIENCE
Kraus Inc, Long Island City, New York — Dispatcher/Security August 2023 – PRESENT
I am responsible for coordinating and overseeing the efficient operation of a building’s systems and services. I am also involved in receiving and prioritizing service request, dispatching maintenance and repair personnel to address issues and emergencies, and ensuring that all tasks are completed in a timely and satisfactory manner. I maintain accurate records of work orders, communicate with tenants and building staff, and liaises with external contractors and vendors. Excellent communication and problem solving skills, attention to detail, and the ability to work under pressure. UniQuest Security, New York City, New York — Security June 2021 – PRESENT
As a security professional I ensure the safety and well-being of patrons and staff by enforcing security policies, preventing incidents, and responding to any disturbances or emergencies that may arise. I monitor and control access to the premises, handle crowd control, conduct regular inspections, and intervene to de-escalate conflicts or remove unruly individuals when necessary. I also collaborate with management and local authorities to develop and implement safety protocols and assist in investigating any incidents or violations. In addition, I am also responsible for operating surveillance equipment and maintain a safe and secure environment. E.A.T w/ Culinary Arts Professional, Queens, New York — Chef/Supervisor
August 2022 – August 2023
As a kitchen supervisor I oversee the operations of a kitchen, ensuring a smooth and efficient workflow, and maintaining high standards of cleanliness food safety, and quality. I supervise and coordinate the activities of kitchen staff assigning task, and providing guidance and support to ensure that food is prepared and presented according to established recipes, standards, and customer preferences. As a kitchen supervisor I monitor inventory levels and order supplies, while also ensuring proper storage, handling, and rotation of ingredients. I enforce food safety and hygiene practices, conducting regular inspections and training staff on safe food handling procedures. Furthermore, as a kitchen supervisor I contribute to menu planning, participate in hiring and training new employees, and assist in resolving any issues or conflicts that arise in the kitchen.
Fresh Direct, Bronx, New York — Truck Driver/M.O.T Driver August 2020 - July 2022
I was in charge of driving the 26’ trucks from the warehouse located in the Bronx, to multiple locations (Hamptons, Connecticut, New Jersey, and the tristate area of New York) where I would off load and check the inventory to hand down to our third party delivery services. Who would then make the deliveries. As an M.O.T driver our main duty was to help the delivery drivers who were falling behind on their routes, by taking some of their stops. We were also called upon whenever their vehicle would stop working and in that situation we would either boost them, call a tow truck, or empty their truck and deliver their stops. Our department would also take care of the special deliveries and events (free meals, donation to food banks, etc...) that Fresh Direct had all around the city and the tri state area.
Roman Empire Logistics, Queens, New York — DA Driver May 2020 - August 2020
In the short period that I worked with Roman Empire Logistics, I was responsible for maintaining routes with on time delivery schedules while operating a handheld computer and entering important customer data and instructions. Also responsible for post and pre trip inspection for the vehicle that was being operated by me for that day. Able to cover multiple routes throughout a zone as I was also a route relief specialist. Taza Cafe & Deli, New York, New York — Assistant Manager May 2012 - March 2020
As an Assistant Manager I was responsible for scheduling duties to ensure that the restaurant was properly staffed at all times. Immediately addressed problems with customers to promote quick resolutions. Recruited, interviewed, and hired Individuals who would bring passion and dedication to the positions at hand. Encouraged the sales staff to cross-sell complementary products and services to customers. Communicated clear expectations and goals to each team member. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Build relationships with customers to increase likelihood of repeat business. Monitored security and handled incidents in a calm and professional manner. Taza Cafe & Deli, New York, New York — Barista/Salad Bar Attendant March 2010 - May 2012
Controlled line and crowd with quick, efficient service. Engendered customer loyalty by remembering personal preferences and allergy information. Trained new team members with positive reinforcement and respectful, encouraging coaching. Educated co-workers and customers about new products. Maintained regular and consistent attendance and punctuality. Served individually made coffee drinks to over 200 customers daily. Complied with safety standards while handling food and buffet equipment. Prepared salad bar buffet and filled with an assortment of food. Restocked the salad bar and buffet, refilled condiments, organized the pantry area and swept and mopped floors. Maintained complete knowledge of the restaurant menu, including daily specials. Provided extensive information about menu items, took down special restrictions and always suggested up-sell like appetizers. Collaborated on hiring and termination decisions with management.
Taza Cafe & Deli, New York, New York — Cashier/Telephone Receptionist
July 2008 - March 2010
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Responded to customer concerns with friendly and knowledgeable service. Address customers' needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership roles. Exceptional ability to multitask and focus on the task at hand. Extremely friendly with customers and clients whether on the phone or in person. Conducted successful cash audits at the end of each shift. Scotts Flowers, New York, New York — Dispatcher
August 2004 - April 2008
Performed daily routing of field service work orders using established workforce management system. Provided coordination of schedules and worked closely with the manager to administer the dispatch function. Directed work of dispatcher in absence of manager. Worked together with drivers, and management to create the most effective delivery routes and delivery schedules to maximize driver efficiency. Excellent computer skills; strong ability to communicate effectively and professionally via email, telephone, and 2 way devices. Very good verbal and written communication skills, capable of operating common office equipment, and computer-literacy should include basic keyboard data entry.
Scotts Flowers, New York, New York — Gardner
April 2003 - August 2008
Trained newly hired employees, in safety techniques and protective measures for equipment handling. Repaired lawns using seed mixtures and fertilizers recommended for particular soil type and lawn location. Planted bulbs, trees, bushes, and flowers. Mulched gardens, placed sod and adjusted soils.
Scotts Flowers, New York, New York — Foot Delivery Man September 2001 - April 2003
Mastered to get around all of NYC by train, bus, and foot. Demonstrated ability to make decisions, learn quickly, thinking rationally and exercising good judgment. Every delivery was delivered with a smile and on time through all kinds of weather conditions. EDUCATION
LaGuardia Community College, Queens, New York— G.E.D Certificates and Licenses
-Driver License Class D
-Food Protection Certificate - Serving Alcohol certificate
-NASM PT Certificate - DOT Medical Certificate
-Forklift Certificate - Forklift Operator Certificate Driving Experience
-Ram Pro Master 3500 Van -14’ Reefer Box Truck
-Ford Transit Cargo Van -16’ Reefer Box Truck
-GMZ Refrigerated Van -26’ Reefer Box Truck
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