Customer Service Medical Office
Resume:
Alyssa Hoppe
Waterloo, Iowa *****
*************@*******.***
Objective
To obtain a position that will utilize education, customer service, and clerical experience, and desire to provide exceptional care for others. Education
Kaplan University, Cedar Falls, Iowa
Associate of Applied Science Degree: Medical Assisting June 2014 Skills/Coursework
Customer Service Office/Clerical Cashiering Medical Terminology
Medical Office Anatomy & Physiology Cashiering
Diseases of the Human Body Pharmacology Urinalysis Phlebotomy Microsoft Office Medical
Coding/Insurance
Experience
Unity Point Health, Waterloo, Iowa November 2015-June 2019
• Assist with filing and other office tasks
• Take vitals on patients
• Scribe for providers
Dermatology Associates, Waterloo, Iowa May 2014-June 2015
• Assist with filing and other office tasks
• Take vitals on patients
• Scribe for providers
Internship Cedar Valley Medical Specialists April 2014-May 2014 Dr. Palma office-Rheumatology
Kaplan University, Cedar Falls, Iowa February 2013-April 2014 Federal Work Study Position
• Assist with filing and other office tasks
• Provide customer service to students as needed
• Create bulletin boards and other student informational materials
• Work in student bookstore as needed
Mama Nick’s Pizzeria, Waterloo, Iowa February 2013-April 2014
• Provide friendly and efficient service to ensure customer satisfaction
• Work effectively as part of a team
• Assist with cleaning, opening and closing duties, stocking and other tasks as needed
Donaldson Company, Cresco, Iowa June 2004-December 2012
• Performed general labor including welding, urethane operation, and other duties
• Worked efficiently individually and as part of a team
• Complied with all standards and regulations for safety and sanitation
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