High School Customer Service
Resume:
Stockbridge, Georgia *****
**************@*****.***
OBJECTIVE
Motivated professional seeking an opportunity to assist an organization improve its efficiency by committing to ensuring a
EDUCATION
HIGH SCHOOL / ALONZO A. CRIM HIGH SCHOOL / ATLANTA, GA / DIPLOMA COLLEGE / ASHLAND UNIVERSITY / ASHLAND, OH / BACHELOR IN APPLIED COMMUNICATIONS EXPERIENCE
2017-2023
QUALITY CONTROL OPERATOR / GEORGIA CORRECTIONAL INDUSTRIES
• Inspect and approve incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials.
• Inspects in-process production by confirming specifications, conducting visual and measurement tests, and communicating required adjustments to the supervisor.
• Approves finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work.
• Documents inspection results by completing reports and logs, summarizes re-work and waste, and inputs data into a quality database.
• Keeps measurement equipment operating by following operating instructions and calibration requirements, and calling for repairs.
• Maintains a safe and healthy work environment by following standards and procedures, and complying with legal regulations.
2013-2016
DINING COOK / CHILDREN’S HEALTHCARE OF ATLANTA / ATLANTA, GEORGIA, GEORGIA
• Prepares menu items according to standard recipes
• Maintains equipment in the kitchen to a standard
• Maintains kitchen area to state-required sanitary standards
• Completes all tasks on duty while adhering to safety standards and policies of the hospital
• Serves meals to hospital staff, and guests when volume requires CLC
PROFESSIONAL SKILLS
• Over 25 years of experience in the
food service industry
• Maintaining a clean work
environment
• Supervise and delegate others
• Exceptional critical thinking and
safety skills
• Experience technological skills
(remote communication)
• Advanced in conflict resolution &
safety skills
• Remarkable customer service skills
• Inventory and warehouse
management skills
CORE COMPETENCIES
• Food Services
• Inventory Management
• Customer Service
Representative
• Money, Budget & Finance
Skills
• Communication Skills
• Reports/Documentation
• Subject Matter Expert
• Dispatch
2010-2013
PRODUCTION LINE / KITCHEN / GEORGIA CORRECTIONAL INDUSTRIES
• Assemble and package a wide selection of pre-packaged food items while being passed down a conveyor line.
• Quality check to ensure that packaged food is not defective.
• Monitor the quality and quantity of food items.
• Clean and maintain work areas and machinery.
• Replenish wrapping/packaging supplies as needed. 2000-2008
LEAD DIETICIAN / COOK / HERITAGE CHRISTIAN SCHOOL / STONE MOUNTAIN, GEORGIA
• Supervises daily food preparation for school.
• Provide leadership and direction for staff.
• Provides orientation and training to new employees. Coordinates, schedules, and assigns work for food service staff.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Assists in daily food preparation for school.
• Cooks, prepares individual portions and performs other food preparation duties.
• Prepares daily, monthly, and yearly food service reports and other paperwork as required.
• Prepares, receives, and verifies food/supply orders according to schedule. Submits orders through established ordering procedures. Performs monthly inventory of food/supplies.
• Serves prepared food to students
• Cleans equipment used, including utensils, dishes, mixers, and machines. Performs general cleaning duties in the kitchen.
• Operates a cash register (or equivalent), and receives payments of cash, checks, and charges from customers or employees for goods or services.
ADDRESS
Ellenwood, Georgia
PHONE
*.***********@*****.***
VOLUNTEER ACTIVITIES
• Surviving It All, Inc. (Non-Profit Organization) – Parliamentarian
• The Covenant Church – Culinary Ministry Lead
• We Care 2 Street Ministry
LICENSES & CERTIFICATIONS
08/2021 Custodial Maintenance Certification
Central Georgia Technical College
09/2019 Line Instructor Certification
Central Georgia Technical College
2012 Hospitality Certification
Central Georgia Technical College
REFERENCE AVAILABLE UPON REQUEST
170 Northwind Drive
Stockbridge, Georgia 30281
**************@*****.***
Contact this candidate