Energy Efficiency Business Development
Resume:
Thomas C. Jordan
Great Barrington, MA 01230
Cell: 413-***-****
***********@*********.***
CAREER OBJECTIVE
Articulate management and sales professional with diversified business experience in energy efficiency programs seeking a sales management position in the commercial and industrial energy efficiency industry. A specific goal is to be part of the solution to climate change by working as business development or senior sales manager for a dynamic, forward-looking organization.
Qualifications summary
Demonstrated leader through serving as a staff sergeant and dorm chief in the U.S. military
Proven ability to develop and maintain strong customer relations through problem-solving and effective follow-through
Successful in building long-standing relationships with electric and gas utility program managers in New York State and Massachusetts
Outstanding ability to deliver professional presentations to small and large groups.
PROFESSIONAL EXPERIENCE
National Resource Management (NRM), Inc., Canton, MA 2019- Present
Senior Energy Consultant
I continued to build NRM's market presence by identifying, developing, and closing new projects that result in long-term business relationships. An integral part of this role includes conducting energy assessments and driving the sales process. Potential clients are found in many business types – from large, cold-storage warehouses to food processing/distribution centers to convenience and liquor stores.
Essential duties & responsibilities:
Manage the entire sales cycle, from generating leads to closing the sale, in New York and Massachusetts territories
Conduct energy assessments for eligible prospective clients, which may extend across multiple components of NRM's service offering
Work with electric and gas utility partners during the entire project TRC (Total Resource Cost) evaluation process
Articulate the features/functionality of NRM's service offering, including the award-winning CoolTrol™ and Remote Site Manager systems, and industry-leading energy efficiency measures
Develop a rapport with new NRM clients to ensure that project commissioning optimizes energy savings and serves their best interests.
CLEAResult, Westborough, MA 2019- 2020
Senior Account Manager
As a Senior Account Manager, I maintained current accounts and developed new accounts supporting the company's program energy savings goal. Establishes and builds relationships in local, regional markets. Manages and promptly resolves customers' concerns—record and track customer interactions following the corporation's procedures. Verifies product installations and all paperwork received is accurate and complete. Sell technical products/services, train on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased energy savings. Works with engineering and utility program representatives to research and analyze current and future technical specifications. Troubleshoots technical issues, determine a solution by product and customer specifications, and recommend solutions. Currently, I am building a strong business relationship with one of the largest M.F. Portfolio owners in the country.
Energy Solutions USA (ESUI), Elmira, NY 2018- 2019
Senior Project Manager
Work with ESUI Sales Executives with identifying, developing, and closing new energy efficiency projects. An integral part of this role includes conducting energy assessments and driving the sales process. Current clients are in various business segments, which include: food industry, manufacturing, commercial offices, cold storage, etc. ESUI is a Partner with BEST(British Energy Saving Technologies), and the central technology platform we will be using is Eniscope, a robust energy monitoring system.
Essential duties & responsibilities:
Communicate project objectives to all team members involved.
Troubleshoot problems that arise during projects.
Coordinate with vendors and suppliers as needed
Current technologies that ESUI is promoting are: solar PV, Emme Smart HVAC, refrigeration ECM's, and BEST(British Energy Saving Technologies.)
Lead assigned projects to completion.
National Resource Management (NRM), Inc., Canton, MA 2017- 2018
Senior Energy Consultant
I continued to build NRM's market presence by identifying, developing, and closing new projects that result in long-term business relationships. An integral part of this role includes conducting energy assessments and driving the sales process. Potential clients are found in many business types – from large, cold-storage warehouses to food processing/distribution centers to convenience and liquor stores.
Essential duties & responsibilities:
Manage the entire sales cycle, from generating leads to closing the sale, in New York and Massachusetts territories
Conduct energy assessments for eligible prospective clients, which may extend across multiple components of NRM's service offering
Work with electric and gas utility partners during the entire project TRC (Total Resource Cost) evaluation process
Articulate the features/functionality of NRM's service offering, including the award-winning CoolTrol™ and Remote Site Manager systems, and industry-leading energy efficiency measures
Develop a rapport with new NRM clients to ensure that project commissioning optimizes energy savings and serves their best interests.
Energy Source, LLC, Providence, RI May 2016−February 2017
Senior Sales Consultant
Prospected and sold energy efficiency programs to businesses in Western Massachusetts and Northwest Connecticut. Responsibilities included outreach and education of targeted customers, scheduling and performing energy efficiency assessments, and selling energy efficiency projects. Targeted and contacted key decision makers to secure new project opportunities.
Selected achievements
In my assigned sales territory, I generated new business valued at $300,000 during eight months in 2016, selling to small businesses and large commercial and industrial customers.
Successfully completed the Energize Connecticut Small Business Energy Auditor Certification program in September 2016.
National Resource Management (NRM), Inc., Canton, MA 2009−2016
Business Development Manager, New York State
I sought out new business opportunities while continuing to grow existing business with New York State electric utilities. Achieved record revenue growth directly through further sales training and process improvements, creating and managing marketing and lead-generation campaigns, and acquiring new contracts through successful proposal writing. Responsibilities included managing and developing utility partnerships, negotiating contracts, and overseeing internal and external sales force and representative relations. I have managed and trained consultants in energy efficiency. Prepared and delivered presentations and provided follow-up consultations with strategic partners in electric and gas utility programs. Undertook revenue forecasting, projections, and performance metrics. Wrote sales scripts, invented and developed training programs—created custom sales processes for large commercial, national and strategic accounts.
Selected achievements
Wrote a successful program proposal in response to an RFP from Con Edison in 2012. NRM, Inc. was subsequently awarded a three-year, $850,000 contract as a preferred vendor working on behalf of the Con Edison Small Business Direct Install Program.
In response to RFPs from Rochester and New York State Electric & Gas Utilities in 2011, NRM was awarded a Block Bid Award for 78 Wilson Farms Convenience Stores, resulting in $1.5 million in potential sales.
Helped achieve the National Grid's Small Business Direct Install Program's energy savings goals, resulting in sales for NRM totaling more than $8 million in 2010 and 2011.
ADDITIONAL PROFESSIONAL EXPERIENCE
Old Saybrook Doors, LLC, Glastonbury, CT – Builder Sales – Product Manager, 2005−2008
Managed new accounts and provided marketing and customer service support for a new building material product. Prospected for new distribution channels in New England and provided product knowledge training for prospective distributors and retailers. Instrumental in launching several major accounts by working with key decision-makers to identify interested building contractors for the product's initial field test.
Sanford and Hawley, Inc., Unionville, CT – Architectural/Business Development Sales Representative, 2004−2006
Promoted a diverse range of building products to existing and targeted professionals, emphasizing limited distribution product lines. Was instrumental in getting the company short-listed as a preferred vendor for a multi-million-dollar renovation of the Naval Submarine Base in New London.
ICF International, Fairfax, VA − Senior Associate, 2001−2004
Marketed the New York State Energy Research and Development Authority program to building professionals and increased program participation by 50% by reaching out to industry professionals and trade associations, which resulted in market transformation. Recommended strategy adjustments as different building industry groups became involved. Successfully marketed the New York State Energy Star Labeled Homes program to Ginsburg Development and their Mansion Ridge project in Monroe, NY. At the time, it was the most significant development in New York State to achieve certification.
Pella Corporation, Pella, IA − National Accounts Sales Representative, 1997−2000
Managed Home Depot and Lowes accounts in the Connecticut and Western Massachusetts territory and independent lumberyard accounts in Connecticut, New Hampshire, and Maine. Established and maintained strong working relationships with customer sales associates to increase Pella product sales. In 1998, one of the national account stores in my sales territory, located in Shrewsbury, MA, had total sales of $700,000, the top-performing store nationwide.
Connecticut Light & Power, Berlin, CT − Contract Vendor (Central Region Implementation Associate), 1994−1997
Promoted state-of-the-art energy efficiency technology (geothermal heat-pumps) to professional builders and homeowners. Responsible for the day-to-day implementation of the Energy Crafted Homes program, including extensive public speaking.
A&C Enercom, Atlanta, GA − Energy Consultant, Project Manager, and Project Consultant, 1988−1994
Managed electric utility energy-efficiency projects in Connecticut, Massachusetts, San Diego, and New York State. Utilized excellent communication skills to promote and sell energy-efficiency technology and its implementation, based solely on project-specific and recommended measures.
EDUCATION
Bachelor of Arts, Economics
University of Connecticut, Storrs, CT
Associate of Arts, Liberal Arts
Manchester Community College, Manchester, CT
Honorable discharge from the United States Air National Guard in 1989.
Graduated 1st from Environmental Technical Support Academy, located at Sheppard Air Force Base, San Antonio, Texas, in 1986.
References provided upon request.
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