Customer Service Business Development

DANYEL DANENZA

Milford, DE, *****

*************@*******.*** / 302-***-****

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SUMMARY

Major strengths are planning and organization, problem solving and interpersonal skills. Self-directed, work independently, but able to build team relationships. Excellent interpersonal communication skills; excel in assuring customers needs are met and satisfactory answers to problems and questions are provided. Expert analytical skills, critical thinker, quickly understand business issues and able to develop detailed solutions. Liaison between client, vendors and team members throughout project.

SKILLS

Planning

Organization

Problem solving

Interpersonal skills

Self-directed

Team building

Interpersonal communication

Customer service

Analytical skills

Critical thinking

Business understanding

Solution development

Liaison

EXPERIENCE

Business Development / Amodei Logistics - Cherry Hill, NJ 10/2022 - 03/2024 Analyzing and improving logistics strategies to enhance efficiency and reduce costs Coordinating transportation, warehousing, and distribution operations Collaborating with suppliers, manufacturers, and distributors to streamline supply chains Managing inventory levels and ensuring timely delivery of products Identifying opportunities for process improvements and implementing solutions Monitoring key performance indicators (KPIs) to ensure operational effectiveness. Transportation Manager / Herr Foods - Nottingham, PA 12/2016 - 09/2022 Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information

Receive or prepare work orders

Prepare daily work and run schedules

Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. Lead Dispatcher / Asl Transportation - Sewell, NJ 07/2011 - 02/2015 Monitor personnel or equipment locations and utilization to coordinate service and schedules Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information

Receive or prepare work orders

DD

Prepare daily work and run schedules

Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. EDUCATION AND TRAINING

High School Diploma or Equivalent

Palmdale High School - Palmdale, CA, United States PERSONAL INFORMATION

Title: Transportation Analyst

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