Data Entry Customer Service
Resume:
Ayaan Sheikh-Noor
Electrician Helper
Las Vegas, NV 89101
*******@*****.***
Several years of experience as a customer service representative, sales representative, or a medical representative during which positions holding titles such as agent, supervisor, auditor, trainer, and/or manager. For roles involving medication administration to nursing to CPR various skills were earned through acquisition of several certifications with the Oklahoma Department of Health, yet skills were gained also via experience before/during/after utilization of the healthcare certifications in the office setting(s) ranging from clerical and data entry to marketing and sales. The first of two main roles being filled in the current position involve electrical work and/or management of installation, reparation, or replacement of various electrical systems (including but not limited to residential or commercial lighting and security), light to heavy usage with hand and/or power tools, supplying materials or tools as needed, setup and cleanup of work area, bending/measuring conduit, driver to and from work sites, panel assist, wire preparation, etc. The second role is customer focused first re: setting up appointments, data entry, estimate and/or invoice setup & finalization, with the strong usage of social media as a tool to promote company to company business, albeit more importantly to ensure a solid foundation in place for new customers with further expectations in maintaining and strengthening current customer relationships. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Electrician Apprentice & Marketing Admin
BCS - Las Vegas, NV
September 2014 to Present
Responsibilities:
Assist with installation, reparation, or replacement of various electrical systems (including but not limited to security, see, or lighting), light to heavy usage with hand and/or power tools, supplying materials or tools as needed, setup and cleanup of work area, bending/measuring conduit, setting up appointments, data entry, invoice setup & finalization, driver to and from work sites, panel assist, and wire preparation. Marketing with strong use of social media to promote company to company business was expected along with the ability to maintain and strengthen current customer relationships and ensuring a solid foundation was in place for a new customer base.
Leave/Disability Contact Representative
The Standard - Hillsboro, OR
April 2013 to September 2014
Responsibilities:
• Data Entry
• Initiating claims for federal and state leaves
• Initiating claims for short term disability
• Customer Service & Claims Supervisor/Trainer
Skills: Customer Service Skills Training, Sales Training, 10 Key, Microsoft Office Excel, Microsoft Outlook, Microsoft Word, Data Entry & Billing, Running multiple programs simultaneously. Sales/Customer Service Supervisor
Red Hat Marketing - Moore, OK
May 2012 to January 2013
Responsibilities:
• Sales (renewing current business owner's phone lines into a new contract)
• Up sell new products
• Order Processing Supervisor
• Customer Service and Sales Supervisor/Trainer
Skills: Customer Service Skills Training, Sales Training, 10 Key, Microsoft Office Excel, Microsoft Outlook, Microsoft Word, Data Entry & Billing, Running multiple programs at once Server
Traditions Spirits - Norman, OK
February 2011 to May 2012
Responsibilities:
• Serve, clean, dishwasher, and food preparer
• T.I.P.s Certified
• Trainer
Insurance Customer Service/Mail Order
United Health Group - Oklahoma City, OK
January 2010 to January 2011
Responsibilities:
• To provide customer service to United Health Group patients
• Mail order prescriptions
• Insurance knowledge training
Skills: Customer Service Skills Training, Sales Training, 10 Key, Microsoft Office Excel, Microsoft Outlook, Microsoft Word, Data Entry & Billing, Running multiple programs simultaneously (the mandatory/required programs were, daily, a minimum of four programs capping at a maximum seven programs) Customer Service Supervisor/Sales
Sitel Operating Corporation - Norman, OK
February 2008 to February 2009
Responsibilities:
• Customer service for inbound credit cards for Chase Bank
• Top Sales in credit cards
• Supervisor on call
• Trainer
Skills: DOS related system, Running multiple programs at once, Phone system, Data Entry, Supervisor, Trainer
Cash Operations
Circuit City - Norman, OK
October 2007 to February 2008
Responsibilities:
• Customer Service Supervisor in sales, computers, entertainment, etc.
• Return Counter
• Cashier, cash operations: open and/or close store Certified Nursing Assistant & Medical Administration Technician Oklahoma Department of Veterans Affairs - Norman, OK June 2006 to October 2007
Norman Division: Norman, OK
Responsibilities:
• Long Term Care nursing assistant for 50 residents per day
• Performed basic needs, etc., to patients in facility Education
Pharm.D. Dual Degree w/Environmental Science in Science Rose State College - Oklahoma City, OK
2005 to 2008
Diploma in General Studies
Norman High School - Norman, OK
2002 to 2006
Skills
• Electrician Helper
• 10 Key Data Entry
• Upselling
• Construction
• POS
• Serving Experience
• Nursing
• Host/Hostess
• Microsoft Office
• Medication Administration
• Banquet Experience
• Busser
• Microsoft Powerpoint
Certifications and Licenses
Home Health Aide
January 2006 to January 2008
Home Health Certified Nurse Assistant
Long Term Care
January 2006 to January 2008
Long Term Care Certified Nurse Assistant
Medication Administration Technician
2007 to 2007
Contact this candidate