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Quality Assurance Customer Service

Location:
Doha, Qatar
Salary:
3000 usd
Posted:
October 09, 2024

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Resume:

PROFILE

HOBBIES

Playing soccer

Reading

Watching movie

Socializing

CONTACT

COLLINS

NYAWANGA

COOK

WORK EXPERIENCE

Certification in Culinary Arts

Basic food hygiene

EMAIL:

PHONE:

+974********

2010 - 2013

Highschool diploma – Kenya Certificate of Secondary Education Icon training Doha - Qatar.

EDUCATION

Nambale Boys Sec School

Reliable and professional dynamic cook

with over 5 years of experience leading

high-performing culinary teams and

specializing in fusion cuisines. Known

for innovative menu development,

effective cost management, and a

passion for culinary excellence,

resulting in significant improvements in

customer satisfaction.Skilled in menu

development, quality assurance, and team

leadership to ensure exceptional dining

experiences. Proven success in enhancing

menu appeal and reducing operational costs,

demonstrating a strong alignment with high

standards of service and culinary excellence.

SKILLS

Team Leadership

Food safety Knowledge

Excellent customer service skills.

Excellent verbal and written communication.

Kitchen and table cleaning.

Kitchen design

Menu development.

2020 Jul -up to date

Setting up the kitchen prior to a restaurant’s opening Cooking a specific portion of each plated meal

Assisting with marinating, cutting and precooking foods Plating food creatively and maximising customer enjoyment Prepare and cook menu items such as dressings, sauces, appetizers, sides, and entrees. Kempinski Villa Rosa Nairobi - Chef

2014 May–2016 May

Study each recipe and gatther necessary ingredients. Delegate tasks and days duties to the kitchen staff. Ensuring standard portions and quality of dishes

Crowne Plaza Hotel Doha Qatar - Asst Chef .

2017 Jan–2020 Jun

Trained new employees on all Food Service operation Prepared for and executed new menu implementations. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Four Seasons Hotel Doha Qatar Line Cook

***************@*****.***

Abdullahim M.Hassim

Hiring manager.

Date 11/11/2023

October 13 2023,

To whom it may concern,

Dear Sir/Madam,

RE; RECOMMENDATION FOR COLLINS NYAMWANGA

This is to clarify that the above-named person worked for the Four Seasons Hotel located in Doha Qatar since July 2020.

During this period, Collins worked at the production area as a Line cook Our restaurant has the state-of-the-art equipment and the best in service delivery in Doha (Qatar) thus accrediting that the named person has acquired the relevant skills. Collins is honest, industrous and trustworthy.

I therefore recommend him to any other employer.

I wish Him all the best in his endeavors

Yours faithfully,

Asst. Manager.

Saturday, August 23,2022

To whom it may concern,

Ref:Collins Nyawanga

Anna Farak,

- Keeping abreast of industry trends and developing innovative recipes in collaboration with the Sous Chef.

- Adhering to the budgetary guidelines established by the Restaurant Manager.

- Monitoring food production, as well as food and staff costs, to ensure efficient operations.

- Ensuring that dishes are prepared with standard portions and maintain consistent quality.

- Maintaining a clean and safe kitchen environment, strictly adhering to sanitation practices.

Sincerely,

His roles and responsibilities encompassed;

Mr. Collins was employed by our company as a Cook for a period of three years, from 2017 to 2020, before his departure.



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