Customer Service Accounts Receivable

Joseph D. Siaba

Effort, PA

Phone: 484-***-****

Email: *********@*****.***

OBJECTIVE

Seeking a position that aligns with my career goals and aspirations. EXPERIENCE

Payroll Sales Development Representative, Paychex

March 2021 - June 2024

- Generated sales leads for Paychex payroll services through new business development.

- Conducted outbound calls, scheduled appointments, and exceeded sales targets collaboratively with the team.

- Provided exceptional customer service, resolving inquiries effectively to enhance client satisfaction.

Concierge Customer Service Representative, Dun & Bradstreet Center Valley, PA

05/2018 - 12/2019

- Supported customers with inquiries and issues related to Dun & Bradstreet products.

- Worked collaboratively to ensure high customer service standards were maintained. Business Credit Advisor, Dun & Bradstreet

Credibility Corp, Center Valley, PA

11/2016- 06/2019

- Consulted worldwide business owners on credit strategies, surpassing monthly sales goals.

- Cultivated strong customer relationships to drive loyalty and repeat business.

- Led daily sales meetings, maintaining office morale as the master of ceremonies. Sodexo - Colgate Palmolive

General Manager Assistant

07/2013 - 11/2016

- Managed daily operations of kitchen and cafeteria facilities, overseeing supply orders and cashier responsibilities.

- Headed catering department to ensure timely and high-standard deliveries.

- Responsible for menu design, employee scheduling, and payroll duties. Account Receivable Specialist, Tio Rico Title Loans Phoenix, AZ

02/2009 - 06/2013

- Collected overdue payments, ensured policy compliance, and supervised collections. Accomplishments:

- Contributed to reducing accounts receivable liabilities from $10 million to less than $1 million in 4 years.

Loan Processor, Weichert Financial

Morris Plains, NJ

04/2007 - 10/2008

- Facilitated loan processing, maintained stakeholder communication, and upheld lending expertise.

Accounts Receivable Specialist, Sanofi Pasteur

Swiftwater, PA

11/2005- 03/2006

- Reconciled bank balances, managed credit lines, and enhanced accounts receivable processes.

Accomplishments:

- Decreased accounts receivable aging by 15 days in less than a month. Accounts Receivable Clerk, The Manhattan Club

NY, NY

01/2001 - 11/2005

- Oversaw accounts receivable functions and led special projects focused on dues collection.

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