Customer Support Business Development

CURRICULAM VITAE

Summary: Operation & Technical head

Over 27 years of working experience in Label & Flexible packaging industries.

A leading manufacturer of high quality flexible packaging for food. Looking after operation and business development of the organization for Flexible Packaging material for Exports for African region. Reporting to Managing Director

Leverage existing customer relationships, generating business for new products with existing customers,

Continuously improve internal processes for efficiency and customer delight.

Take ownership of the management of entire operation with respect to quality,

Drive increased revenue and profits to achieve the company’s growth plan

Ensure Environment, Health & Safety of self and others in line with relevant safety legislation in the region.

Operation and controlling of process parameters and maintaining the required quality of product at all stages of manufacturing to achieve target production at optimum cost with Zero accident.

Supervised projects to cost, resource deployment, and quality compliance; evaluating project progress & taking adequate corrective actions.

Carried out significant installations and commissioning in the plants; handled inspection, pre-commissioning, and functional testing functions.

Ensured operations to be as per the set parameters & standards and experience of developing procedures for operational excellence.

Skilled in carrying out efficient troubleshooting in case of problems in the functioning of process-related equipment.

Carried out all activity with adducted safety precautions.

Working of SAP PP module and ERP (Working as an end user)

Analysis of quality and throughputs deviations on daily basis and preparing an action plan to reduce the deviations

Weekly and monthly production planning, Raw material requirement and planning as per the budget

Deliver the production to achieving the dispatch targets

Study of daily production figures and power consumption and coordinating with subordinates to work in the direction to optimize the same.

Compliance by the quality department, Played a key role in preparing and maintaining documents of BRC, ISO 9001:2015 and the Environment, Health & safety measures Well knowledge in operation calibration

Planning for procurement of Laboratory related equipment & spares in time and ensuring availability of update and revised standards,

Ensure that the team Collaborators has received indication and training in their job responsibilities and authority general criteria including applicable codes and standards,

Machine Used:

Expert, Cerutti-960 & 980, Miraflex and Comexi for Printing & Plastic Moulding

Expert, Flex and Nordmechnica for Lamination.

Titan, Jkampf, Flex & Cody for Slitting

Poly-Extrusion Machine:

Mamta & Windsor for PE production

Raw Material using:

Paper, PET, BOPP, AL-FOIL, PAPER, NYLON, POLY AND CPP and Different granules for PE & molding machine

Able to make print for various type of packaging like Oil, Biscuits, Noodles, highly volatile chemicals (Pesticides, Hair Dye), soap, Detergent, Shampoo & Chewing Tobacco etc.

Good Knowledge about Various types of Inks, like: PU, NC & Vinyl Base.

Responsible for Trouble Shooting and Total Production Planning along with Managing Man Power.

System Using: ERP/SAP

Achievements:

Command over the skill- how to reduce wastage.

Educational Qualification:

M. Sc (Organic Chemistry)

Specialization in Organic Chemistry (Polymer Sciences, Natural Product, Natural Pigment).

Professional Degree & Certification:

Graduate Diploma in Packaging by ‘Indian Institute of Packaging’ (IIP) Mumbai, Member of world Packaging Institutes.

Diploma in Advance Computer Application.

Microsoft Certified System Developer (MCSD)

Familiar with Visual Basic, Oracle & DB2.

Experience in chronological order:

Feb’2014 to now

As DGM Operation & Quality for Label Paper & Flexible Packaging environment at Mauritius.

May-2008 to Dec’2013

Operation, QA head & Customer care for Studio Press (Nig) Plc & Westmart Nig. A leading Flexible & Bear Label & corrugation packaging group at Lagos, Nigeria.

March – 2007 to April 2008

Quality Manager in a flexible division of Thanawala Group at Silvassa (D & NH), India

March – 2003 to March 2007

QA officer & Product analyst for Asia’s leading OPP, Cast PP & Metallization Environment "KEPLOM'’ Group Alkhaleej Poly Propylene Products Co. (ISO Certified), Now converted to Taghleef Industries LLC Sultanate of Oman

Feb - 1998 to Feb - 2003

Quality officer in Positive Packaging Ind. Pvt. Ltd(India’s leading flexible Environment)

April - 1995 to Jan – 1998

J.P. Plastics, Jamshedpur, Jharkhand, India

Strengths:-

Hard Worker and always think for long term business

Adjust anywhere.

Good team worker

Language Known:-

Hindi

English

Interest:-

Reading Newspaper and Magazines.

Social & God fearing

Traveling anywhere.

Weakness:

Straight forward can’t manipulate more

Additional Information

Taken part in development of transparent soap wrapper for Colgate soothing & Colgate relaxing of Colgate Palmolive.

Development of Pouches for Port wine and vegetable oil.

Development of premium whisky pouch & Fruit juice pack.

Completed CPP project in association with IIP (Indian Institutes of Packaging)

Extra Curriculum Activities:

Coordinated Seminar of All India Scientist.

Coordinated Chess-Tournament of All India Bases.

Coordinated to Our Company’s Function.

Worked as research assistant Under Bhagalpur University, Bihar.

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