Assistant Manager HR

MD. INTEKHAB ALAM

ASSISTANT MANAGER – HUMAN RESOURCES

Mobile: +965-******** ****.*****@*****.***

ABU HALIFA, AL AHMADI, KUWAIT

Energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. As an MBA with more than eight years of experience in HR/Administration and operations. I am excellent at working with others to achieve a certain objective on time with the following points which I wanted to share with you. More than 7 years’ work experience in HR/Administration and more than 3 years’ experience in Retail Operations and Marketing. WORK HISTORY

• Assistant Manager HR June 2022 – Present

• HR Supervisor November 2018 – May 2022

IFA FOOD COMPANY, KUWAIT

• Have good knowledge in compensation and benefits payroll, financial payments, salary administration, employee appraisal, performance, termination, leave management, Exit Processed and attendance management, etc.

• Familiar with Kuwaiti labor law regulations and PISS requirements.

• Familiar with monthly salary transfer bank upload files. Checked pay results for accuracy of payroll processing.

• Employee Relations programmed Reports, Administration, HRMS, Ramco (HR Global Software), MENA HR & PAY, etc.

• Payroll Processing, New Joiner & Re-joining Process, Exit Payroll, Leave Management, Staff engagement.

• Interpret and apply HR policies and procedures.

• Advise and consult with departmental leaders on operational decisions; facilitating the development of departmental systems or protocols that promote HR strategy (talent, engagement, and health and well-being).

• Expert in HR Policy, Payroll Process, exit payroll, Attendance, Employee Relations, Joining Process, MIS, Reports, Leave Management, and Administration.

• Expert in MENA HR Solutions, Ramco HR Solutions, and SAP MM Software.

• Preparing Payroll and supporting to payroll team in the month of end and maintaining all reports like Headcount Comparison, Costing Report, KPI, Attrition, ORM, etc.

• Issuing salary/employment certificates to all staff, creating new HRMS users for new hires, resetting passwords for HRMS, etc.

• Interview for lower-level positions and schedule and organize interviews for higher levels with the concerned department for the next round of interviews.

• Maintain and track a log of all queries raised by staff and ensure that queries are closed satisfactorily. Highlight relevant issues to the HR manager and senior to enable these to be solved as required.

HR Executive March 2017 - October 2018

GULFMART (BMA INTERNATIONAL GROUP, UAE) – KUWAIT

• Recruitment, hiring, and training procedures for locally/globally hired new employees.

• Continually educate employees on company policies (including appropriate dress, social media permissions, etc.) and keep employee handbook.

• Coordinate and direct work activities for managers and employees. Understand and adhere to all pertinent labor laws.

• Payroll Processing and Prepared HR Reports with Costing.

• Completed Admin tasks like stationery order, staff uniforms, ID Cards, and others assigned by manager.

• Visited our hyper and supermarkets stores to solve the staff issues.

• Coordinate with GR for visa renewal.

• Work with the company Country manager and Country HR Manager to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees.

Retail Business Coordinator November 2013 – February 2017 REDTAG (BMA INTERNATIONAL GROUP, UAE) – KUWAIT

• Responsible for the oversight and execution of all marketing and communications activities for the company and assisting the retail management.

• Prepared reports for KPI, Performance and worked closely with the operations manager and country head to share our communications strategy with company Advisory Council members at biannual meetings.

• Oversee the day-to-day operations of the company gift shop, food service, and vendor coordination.

• Helped create development communications for our team for membership acquisition and donor- related appeals.

• Participated in outdoor marketing and company advertisement activities.

• Visiting Stores and shortlisting the employees for prepare overtime and incentives sheets. Assistant Manager - Customer Care September 2010 – August 2013 INDIA MART INTERMESH LTD. NOIDA, DELHI NCR, INDIA

• Maintaining all operation records and preparing daily market records of client meetings.

• Ability to handle Client queries, engage, inspire, and build Casting related to Customers.

• Achieving sales targets on a regular basis.

• Monitor the Inventory level check-out process regular basis, Ensuring the proper complaints solve by our team.

• Motivate clients in achieving maximum results, ensure the project delivers their tasks with quality service, and maintain discipline and grooming, schedule, and duty.

• Briefing the details in front of the client regarding promotions offering running in the company environment.

Page Layout Designer May 2006 - March 2007

THOMSON DIGITAL (UNIT OF THOMSON PRESS), NOIDA, INDIA

• Coordinating with the publication team on projects including graphic designers, proofreaders, and illustrators.

• Brainstorming new page ideas to incorporate advertisements naturally into the text. Arranging page elements for screens and printed media.

• Determining text and image size for each page.

• Modifying page graphics to work with the images and text.

• Examining page proofs for final approval.

• Reviewing successful campaigns and adjusting strategies accordingly. QUALIFICATIONS

Master of Business Administration 2013

AMITY UNIVERSITY, NOIDA, INDIA

Bachelor of Arts (English Honors) 2006

MAGADH UNIVERSITY, BIHAR, INDIA

IQAS (International Qualifications Assessment Service) 2022 Alberta Government, Canada

SKILLS

• Compensation & Benefits

• Exit payroll, Employee Relations, and engagement

• HR Policy & Payroll Processing

• Joining & Re-joining process and Leave

Management, Recruitment

• Documentation and Visa/Visa Renewal process

• Knowledge of ERP-based RAMCO HR system

• Communication Skills

• Analytical Skills

• MENA Pay & HR

• Interpersonal Skills

CERTIFICATIONS & LICENSES

• IQAS (Approved by Alberta Government, Canada) from WES (World Education Services)

• Certificate in System Management (one-year computer course) from Aptech Computer Education, India

• Good knowledge of HR practices and policy/procedures with HRMS Application (RAMCO-Global HR System ERP & MENA HR).

REFERENCES

Available from current and past positions or request.

Contact this candidate