Entry Level Customer Service

KG

KEYSANIQUE GOODYEAR

**********@*****.*** 253-***-**** Graham, Wa 98338

Entry level phlebotomist with experience in Venipuncture, syringe draw, multi draw and capillaries. I am looking for a career to grow and bring my skills to your company. Punctual, reliable and professional. Amazing references from prior supervisors!

Organizational Skills

Team building

Sanitation Procedures

Customer Service

Multi draws

Syringe draws

Capillaries

Proper set up of phlebotomy cart

Communication

Integrity

Tacoma Public School Tacoma, WA

NUTRITION SERVICES MANAGER

05/2023 - Current

Maintained food and equipment inventories to support business demand Coordinated with service providers to address equipment maintenance and waste removal

Counted money and made bank deposits

Evaluated effectiveness of nutrition services provided through surveys and feedback from patients

Collaborated with physicians, nurses, pharmacists, social workers, and other healthcare professionals to coordinate comprehensive nutrition care plans for patients

Metropolitan development council

Tacoma, WA

OFFICE ADMINISTRATIVE ASSISTANT

03/2021 - 05/2023

Scanned documents into digital files for easy retrieval later on Managed office operations and procedures, including filing systems, mail flow, and data entry

Screened incoming telephone calls, routing to appropriate personnel Greeted visitors or callers to handle inquiries or direct to appropriate personnel

Maintained calendars and schedules to set appointments for management team

Created, maintained and entered information into databases Scheduled and confirmed appointments for clients, customers, and supervisors

Searched for information in company databases or online to answer questions or resolve problems

Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions Am trace (contract seasonal position)

Remote, WA

COVID-19 SCREENER

Conducted contact tracing for patients that tested positive for COVID-19 Maintained up-to-date knowledge of COVID-19 testing and contact tracing Summary

Skills

Experience

02/2020 - 04/2021 protocols and procedures

Interviewed patients and families to identify problems relating to care Utilized strong communication skills to explain the screening process and answer questions from patients

Followed doctor's treatment plans to schedule follow-up appointments Supported additional duties as assigned by management team members Monitored and reported COVID-19 screening results to management Anticipated patients' anxieties and answered relevant questions to comfort patients

Participated in training sessions related to COVID-19 policies and procedures

Pioneer Human Services Tacoma, WA

COOK TRAINER

05/2016 - 04/2020

Implemented strategies for cost control measures such as portioning ingredients correctly or reducing waste production Supervised independent and group projects, field placements, laboratory work, and other training

Conducted on-the-job training classes or training sessions to teach and demonstrate principles, techniques, procedures, or methods of designated subjects

Adhered to company policies regarding scheduling shifts, attendance requirements

Developed relationships with vendors and suppliers to obtain fresh ingredients for use in recipes

Demonstrated effective communication techniques when dealing with customers or resolving conflicts between employees

Provided guidance on proper sanitation procedures for safe handling of food items

Conducted regular follow up meetings with kitchen staff after completion of training program to ensure successful implementation of acquired skillset

Assisted with menu planning and recipe development to create new dishes for the restaurant

Bates technical college Tacoma, Wa

PHLEBOTOMIST

08/2024

Penn foster Remote

ADMINISTRATIVE MEDICAL ASSISTANT

01/2021

Bates technical College Tacoma, Wa

HIGH SCHOOL DIPLOMA

11/2013

Bates technical college Tacoma, Wa

Some College (No Degree) in Early Childhood Education Medical Assistant - Phlebotomist

Education and Training

Certifications

References available upon request

References

Contact this candidate