Customer Service Sales Associate
Resume:
Oxnard, Ca *****
*******************@******.***
Jennifer Serrano
SKILLS
●great attitude
●time management
●team player
●communication
●highly reliable
●hard worker
●people skills
●organized
●problem solving
●customer service
EXPERIENCE
Alvarado Street Brewery, Monterey CA — Hostess
November 2023 - Current
●Interacted with customers and made sure all questions/concerns were answered.
●I would train any new employees to show them the floor map of our restaurant and the pace of it.
●I would establish customer relationships to ensure they enjoyed their visit and be able to welcome them again using their name.
●Any questions/concerns a table would have I would personally help them or I would communicate it to their server.
●I would ask my servers and the kitchen if they were okay, if they were a bit backtracked or needed a minute.
●Whenever I was able to I would help servers by taking water to their tables, help the food runners bring out food, and help our bussers clean our tables.
Harumi, Seaside Ca — Hostess/Busser
July 2023 - September 2023
●I would multitask, seat customers and clean off our tables.
●Learned our full menu because I would put in to-go orders.
●I would also package our to-go orders and make sure everything was in there.
●Learned how to work the P.O.S system
●I would close people out on their tabs if needed.
●Amazing workspace, only left because of maternity leave
Carousels Candies, Monterey Ca — Sales Associate
March 2023 - July 2023
●Welcome the guests in.
●I learned how to make Bobas, Milkshakes, Cotton Candy, and our ice cream dipped cones.
●I learned how to use our cash register
●At the end of every shift I would count our sales & money through our register, make sure everything was correct and close it out .
EDUCATION
Seaside High School, Seaside Ca — highschool diploma
August 2020 - June 2024, Seaside, California
Languages
Bilingual
●Spanish
●English
References
Andrew Villegas - General Manager
Melissa Lopez
Lilyanne Correnti
(541)-659-006
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