Customer Service Retail Store

Hilda Vazquez

310-***-****

********@***.***

Qualifications:

• Over 7 yrs of progressive customer service work experience working in clerical, educational, and retail work environments.

• Friendly, responsible and effective customer service that takes great pride in ensuring work is complete on time and accurate.

• Hard worker with excellent communication skills and the ability to ensure customer satisfaction which results in repeat business, referrals, and increase sales. Silverado pharmacy

Clerk

Calistoga ca 10/2022-11/2023

Responsibilities

• Organize the pharmacy in an efficient manner to make the identification of products easier and faster

• Maintain full control over delivering, stocking and labeling medicine and other products and monitor their condition to prevent expiring or deterioration

• Listen carefully to customers to interpret their needs and issues and offer information and advice

• Provide assistance other medical services such as injections, blood pressure/ temperature measurements etc.

• Making sure I’m giving the medicine to the right person and appropriate using correct dosages and material for each individual patient

• Keep records of patient history and of all activities regarding heavy medication

• Comply with all applicable legal rules, regulations and procedures.

• Good organizing skills

• Excellent communication skills with a customer oriented approach

• Integrity and compassion

Diamond Beauty Supply

Assistant Manager

Los Angeles

Responsibilities:

• Assisting the manager in organizing, planning and implementing strategy

• Coordinating retail store operations

• Ensuring store schedules and objectives are met by employees.

• Hiring and training sales associates, monitoring inventory and ordering merchandise based on demand.

• Responsibilities • Assist the Retail Store Manager in planning and implementing strategies to attract customers

• Coordinate daily customer service operations (e.g. sales processes, orders and payments)

• Track the progress of weekly, monthly, quarterly and annual objectives

• Monitor and maintain store inventory

• Evaluate employee performance and identify hiring and training needs

• Supervise and motivate staff to perform their best

• Coach and support new and existing Sales Associates

• Monitor retail operating costs, budgets and resources

• Suggest sales training programs and techniques

• Communicate with clients and evaluate their needs

• Analyze consumer behavior and adjust product positioning

• Handle complaints from customers

• Research emerging products and use information to update the store’s merchandise

• Create reports, analyze and interpret retail data, like revenues, expenses and competition

• Conduct regular audits to ensure the store is functionable and presentable

• Make sure all employees adhere to company’s policies and guidelines

• Act as our store’s representative and set an example for our staff

Contact this candidate