M I C H E L L E S Y T Y
C O R E C O M P E T E N C I E S
Motivated, goal-oriented professional seeking an opportunity to work as a Human Resources Specialist, supporting management to improve work relationships, build morale, and increase productivity and retention. Capable of performing candidate sourcing, screening, interviews, selection, and on boarding, all while working per standard regulatory policies. Able to develop innovative solutions to strengthen organizational efficiency and promote a culture of positivity, diversity, and inclusion. Bachelors of Arts in Human Resource Management, Capella University-Minneapolis, MN-DEC 2020 E D U C A T I O N
S K I L L S P R O F I L E
586-***-**** ********@*****.*** Oxford, MI
Human Resources Employee Relations Performance Management Benefits Administration Employee Engagement Talent Management Recruiting & Hiring New Hire Orientation Personnel Management Succession Planning Technical Skills: Microsoft Office Suite, Social Media Platforms, Canva Bachelors of Arts in Merchandising, Wayne State University-Detroit, MI-MAY 2019 Capable of planning and implementing policies, processes, and training to support human resource strategy needs. Maintain knowledge of trends, collaborative best practices, regulatory changes, and new technologies in human resources, talent management, and employment law for continuous improvement initiatives. Ensure a seamless process between offers, contracts, and preparations for on boarding, including all pre-employment preparation and screening.
Ability to interview candidates for open positions, onboard new hires, benefits administration, and perform exit interviews
P R O F E S S I O N A L E X P E R I E N C E S
Human Resource Coordinator Home Instead-Shelby,Mi JAN 2024-Present Demonstrated strong organizational, communication, and problem-solving skills, contributing to a supportive and efficient HR department that aligned with the company’s strategic goals. Recruitment and On-boarding: Managed the end-to-end recruitment process, including job postings, candidate screening, interviews, and on-boarding
Employee Relations: Acted as the primary point of contact for employees regarding HR policies, benefits, and procedures. Addressed and resolved employee concerns, fostering a positive work environment and improving employee satisfaction Scheduling: Coordinated and managed employee schedules, ensuring adequate coverage across all departments. Implemented a streamlined scheduling system that reduced conflicts and improved workforce efficiency. Senior Underwriter United Wholesale Mortgage-Pontiac,Mi JAN 2020-JAN 2024 Processed the underwriting of the assigned spectrum of lending products, ensuring an acceptable level of credit risk and appropriate risk-return relationship.
Assessed the risk to effectively negotiate terms and determine the appropriate price, coverage, and terms and conditions. Ensured timely escalation of deficiencies with loan officers, borrowers, and third-party stakeholders to obtain additional loan documentation before submission.
Trained and mentored junior underwriters on underwriting guidelines, risk assessment techniques, and regulatory compliance. Assistant Manager/Hiring Manager Dry Goods-Clinton Township,Mi JAN 2019-DEC 2019 Leveraged retail business fundamentals to manage the daily store activities, focusing on sales trends, inventory management, guest shopping patterns and satisfaction, pricing, and promotional strategies. Developed sales strategies, set goals for the team, and determined the best approaches to meet overall organizational goals. Provided leadership direction on merchandising, cash handling, and execution of store policies, including problem solving of both associate and customer relation concerns.
Supervised a team of retail store associates, handled shift scheduling and training, conducted performance evaluations, and provided valuable feedback to improve employee morale and staff retention.