Receiving Clerk Customer Service
Resume:
Briana Hardin
Professional summary
Shipping and Receiving Clerk with 4 years of experience in
warehouse operations, specializing in pallet jack operation and material audits. Demonstrates exceptional skills in equipment safety, customer service, and incident reporting. Known for maintaining a positive attitude and fostering teamwork and collaboration to ensure efficient and compliant operations.
Education
Duncanville Highschool
Highschool Diploma
August 2015- June 2020
Employment History
SHIPPING AND RECEIVING CLERK/ FORKLIFT OPERATOR
June 2024 – Present
Cartamundi, Duncanville, Tx
• Coordinate with suppliers and internal teams to ensure timely deliveries. Develop strong relationships, facilitating smooth operations and minimizing delays.
• Maintain meticulous records of incoming and outgoing shipments. Conduct regular audits to ensure compliance with company policies and industry regulations.
• Analyze shipping data to identify trends and areas for improvement. Generate reports that inform strategic decisions, leading to enhanced operational efficiency.
• Operate forklift with precision, adhering to safety protocols. Conduct regular equipment inspections, maintaining optimal performance and safety standards.
• Communicate with the truck drivers picking up and/or dropping off shipments whilst having them sign paper and waiting for me to seal their trailer doors.
• Conduct in-depth analyses of shipping data, uncovering insights that inform decision-making. Develop and maintain comprehensive records, ensuring accuracy and accessibility.
• Loaded and unloaded trucks with appropriate material handling equipment.
***********@*****.***
Grand Prairie, Tx 75050
Shipping and Receiving Clerk
Skills
Incident Reporting
(Skillful), Warehouse
Operation (Experienced),
Equipment Safety
(Experienced), Pallet Jack
Operation (Skillful),
Positive Attitude (Expert),
Cycle Counts (Expert),
Material Audits (Expert),
Shipping and Receiving
(Experienced), Teamwork
and Collaboration
(Experienced), Customer
service (Experienced)
MATERIAL HANDLER
Sep 2023 - June 2024
LL Flooring, Justin, Tx
• Received and distributed incoming materials to designated areas.
• Inspected materials for any damages or defects upon receipt.
• Loaded and unloaded trucks with appropriate material handling equipment.
• Organized warehouse shelves, racks, and bins for proper storage of materials.
• Operated forklift in a safe manner to move large shipments within the facility.
• Transported hazardous materials safely according to established protocols.
• Utilized forklift to move inventory items.
• Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
• Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
WAREHOUSE WORKER/ SHIPPING AND RECEIVING CLERK
Sep 2021 – Sep 2023
McLane Foodservice, Arlington, Tx
• Received and tracked incoming inventory shipments.
• Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
• Operated scanners, computers, and other equipment to track orders.
• Performed cycle counts to maintain accurate inventory records.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Used pallet jacks to move items to and from warehouse locations.
• Staged and sorted multiple types of products for loading.
• Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
• Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
• Received incoming shipments, verifying quantity and quality of items against purchase orders.
• Prepared invoices for customers, ensuring accuracy prior to shipment.
• Operated computers to access information related to shipping activities.
• Performed regular cycle counts to maintain accurate inventory records.
• Utilized RF scanners to track movements of inventory within the warehouse environment.
• Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
PACKAGE HANDLER
Jan 2020 – Jun 2020
Amazon, Dallas, Tx
• Inspected packages for damages or defects and recorded any issues found.
• Utilized computer systems for tracking orders, printing labels, and preparing reports.
• Picked products using RF scanner to fill orders.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Organized packages according to type, size, destination, and other specifications.
Server/ Restaurant Hostess
Jun 2019 – Jan 2024
Olive Garden, Dallas, Tx
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Accurately recorded orders on cash register and point-of-sale system.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Followed health safety guidelines when preparing and serving food products.
• Upheld high standards of sanitation in accordance with health department regulations.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
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