Account Executive Microsoft Office

Rachel West

Cell: 571-***-****

******.*.******@*****.***

OBJECTIVE

Account Executive

SUMMARY OF SKILLS

TECHNICAL SKILLS

Computer skills including: Microsoft Office Suite, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Teams, SharePoint, DAP, iREMS, TransAccess, Portal

Possess strong communication skills

Ability to organize management meetings

Effective use of time management

SPECIAL SKILLS

Communication skills with customers

Extremely organized

Critical thinking

Self-Starter

WORK EXPERIENCE

Department of Housing and Urban Development

Office of Healthcare Programs

300 Pearl St, -Suite 301

Buffalo, NY 14202

Supervisor: Barry A. Daroe

June 2010 – Present

Service Section 232 Program properties, including reserve for replacement requests, non-critical repairs.

Review/analyze data and enter into iREMS for LEAN 232 Underwriting and Closings.

Works with Reserve for Replacement team.

Assist with Public Voucher for Refunds with the Pay.gov program.

Responsible for researching, reviewing, and inputting information on the

SharePoint, iREMS, TransAccess, Portal and DAP. Train other staff members on SharePoint and DAP.

Process Requests for Termination of Insurance, including review of request and inputting the termination into iREMS and the Portal.

Process 232 Program disbursements.

Process Change of Participants (CHOPs).

Manage a portfolio of FHA loans.

Analyze the risk of troubled properties.

Underwrites 223a7 loans.

Monitor Section 232 Program queue via SharePoint and request Office of General Counsel attorney assignments based on project location

Monitor queue activity for the Due Diligence contract.

Maintain spreadsheet on all closed LEAN 232 Mortgage Insurance transactions to track risk, including closing information, LTV, DSCR, appraisal value, NOI unit structure number of beds, etc.

Familiar with Form 290 Closing Memoranda.

Responsible for scanning and uploading documents to the Network -

SharePoint, Portal, TransAccess, etc.

Prepare firm commitments and loan committee memoranda.

Prepare documents for signature by management.

Familiar with regulatory agreements, escrow agreements, and firm commitments.

General clerical office duties as assigned – copying, mail delivery, filing, etc.

Receive and review filings from the field offices including Underwriting,

Closing, Lender, and HUD attorney filings. Organize these files by FHA

number.

Robeks

5824 Kingstowne Center Drive

Alexandria, VA 22315

August 2007-December 2007

May 2009 – January 2010

Responsible for customer service which included making smoothies and wraps; and reconciliation of cash register at conclusion of shifts. Hospitality Management Program

Edison Academy/Fairfax County Public Schools

Internship September 2006 – June 2008

Hilton, Hampton Inn, and Comfort Inn, Springfield, VA Front Desk, Sales and Catering & Accounting

VOLUNTEER EXPERIENCE

Responsible for childcare for toddler children

Responsible for contracted pet care

Volunteered at animal hospital

Volunteered with the homeless

EDUCATION

August 2011 – 2015

Attending George Mason University

Major: Healthcare Administration

GPA 2.80

August 2008 to June 2011

NOVA (Northern Virginia Community College)

Major: Business Administration

GPA 3.018

September 2006 to June 2008

Hospitality Management

Thomas A. Edison High School, Alexandria, VA 22310 Familiarization of the corporate side of hotel management September 2004 to June 2008

Thomas A. Edison High School, Alexandria, VA 22310 Advanced High School Diploma, June 2008ACTIVITIES AND AWARDS English Award Freshman Year

Highest GPA for Spring JV Softball Freshman Year

Most Valuable Player Award JV Softball Freshman Year Most Improved Player Award Volleyball Freshman Year Member FBLA (Future Business Leaders of America)

Member and Office of DECA, An Association of Marketing Students

Competed in District 11 Travel & Tourism Category – Placed 2nd Overall

Competed in States

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