Human Resources Health Care
Resume:
ELLEN M. BAKER
Stafford, VA *****-2802
(C) 540-***-****
*******@*****.***
OBJECTIVE
Seeking an administrative position as a highly qualified motivated and experienced health care and business professional with exceptional interpersonal/communication skills. The Healthcare/medical industry will allow me to utilize my skills as well as my education to provide quality healthcare in an administrative environment.
EDUCATION
A.A.S. in Medical Insurance Billing & Coding, June 2017
Stratford University, Woodbridge, VA
B.S. Healthcare Administration, March 2020
Stratford University, Woodbridge, VA
Course Certificate COVID-19 Contact Tracing, Completed December 10, 2020
Johns Hopkins University, Online
M.B.A. Business Administration, with a concentration in Human Resources,
Anticipated Completion Date October 2022
Stratford University, Woodbridge, VA
PROFESSIONAL QUALIFICATIONS
Integrate contemporary business theories, concepts and techniques into an organization.
Analyze problems through critical, creative, systematic and ethical thinking to make value-based business decisions.
Assess types of complexities, risk, and competitive advantages as it relates to the business environment.
Differentiate the role of professionals within healthcare organizations.
Analyze the infrastructure of healthcare delivery system.
Apply principles and procedures of business management, finance, and marketing to the healthcare industry.
Evaluate data, printed materials, personal communication, observation, and electronic resources related to healthcare delivery.
Strong customer service skills, articulate and persuasive in written and verbal communication.
Proficient in general office duties, Microsoft Office, basic business techniques and electronic patient records.
Sound knowledge of medical terminology, office practices and procedures, policy and legal and ethical issues.
Knowledge of HIPAA rules regulations of medical records and the release of information.
Knowledge of Med iSOFT.
Communication Skills excellent written and verbal communication skills
Personnel Development: participated in the Health science advisory annual board meeting
I.Strong Leader
II.Independent Thinker
III.Team Player
EXPERIENCE
ECPI University, Manassas, VA
Student Records Coordinator 10/2022 – Present
Ensuring all official Student records and imaged, official proof of graduation (POG), postsecondary transcripts, and official university documents as required per university policy.
Providing official and unofficial student transcripts within the timelines established by the University Registrar’s office and as requested by the student.
Accurately inputting student information in the University’s CampusNexus student data management system.
Ordering books, e-books, apparel, and traditional bookstore supplies, performing routine inventory audits.
Coordinating the campus transfer of credits process. Responsible for receiving official post-secondary transcripts, routing to the appropriate Academic Officials, and posting transfer credits awarded in the official academic record in a timely manner.
Receiving student tuition payment process to include institutional and third-party loan programs and various tuition assistance programs. Providing billing for all tuition reimbursement programs to include employer, Vocational Rehabilitation, Military Tuition Assistance, Workforce investment Act, etc.
Conducting exit reviews with graduating students to provide information on student loan exit counseling and discussion of any ECPI University account balances.
Upholding student education privacy as stated in the Family Educational Rights and Privacy Act (FERPA) and University policy. Responsible for ensuring all student education record requests adhere to these policies.
Meet with Background Investigators and provide them with a copy of the student record that they are investigating and answering any questions they may have.
Stratford University, Woodbridge, VA 06/2022 – 10/2022
Interim Academic Database Manager in Training, Campus
Provide Education Verification Request
Provide Unofficial and Official Transcripts request
Process Parchment Request
Using Power Campus to access students Information
Stratford University, Woodbridge, VA 12/2021 – 10/2022
Administrative Lead, Campus
Organize and prepare meeting minutes, and coordinate appointments and calendars
Welcome and resolve problems, questions, concerns and issues effectively
Communicate with customers proactively and cooperatively
Participate in administrative management
Prepare and revise presentations, reports and other documents
Maintain campus accreditation paperwork, utilizing strong organizational skill
Other duties as assigned and need by other departments
ES Healthcare Group, Vaccination Clinic Site, Woodbridge, VA 4/2021- 7/2021
Healthcare Clerk / Front Desk Confirmation
Check-in the public who came to get vaccinated for the COVID-19 Virus
Data entry of each person into the CDC website by entering their personal information and ask them a series of medical questions.
Register each person onto the CDC website for the COVIS-19 Vaccination
Direct them to the area where they are to get their vaccination shot
Stratford University, Woodbridge, VA 3/2017 – 12/2021
Domestic Student Worker, Administrative Lead
Answer the campus phones at the front Desk
Direct the caller to the correct party they are trying to reach
Assist all visitors to Woodbridge Campus
Assist the different academic department on the campus if need be
Virginia Heartburn & Hernia Institute, Lorton, VA 3/2017 – 8/2018
Externship
Patient Charts
Data entry of patient info. e Clinical Works System
Medical coding of CPT and ICD-10 for patients to undergo surgeries
Assist Dr. Gillian, in compiling data for a case study on mirror mesh surgeries that he had performed.
Avenue LLC, Woodbridge, VA 10/2016 – 12/2021
Sales Associates / Key Holder
Open and close the store and do other management functions.
Check in new shipment and hang it to be placed on the sales floor
Do store display of new merchandise
Provide excellent customer service
Hanes Brand Outlet Store, Woodbridge, VA 7/2013 – 2/2014
Sales Associates/ Key Holder
Open and close the store and do other management functions
Do store display of new merchandise
Provide customer service
Volunteer work: Streetlight Community Ministries, 2010
RELEVANT COURSEWORK
Medical terminology Diagnosis and procedure codes Diseases of the human body
Medical finance and insurance Coding clinical procedures I & II Medical office practice
Anatomy and physiology Medical reimbursement systems MIBC externship
Introduction to business Healthcare Delivery Systems
Epidemiology & health services research Introduction to financial management Medical law and ethics
Health policy and reform Long term healthcare management
Contact this candidate