Customer Service Medical Records

Spring, IX***** 414-***-**** **********@*****.***

KENYATTA THIGPEN

PROFESSIONAL

SUMMARY

Professional medical logistics expert with strong background in time-sensitive deliveries.

Known for reliability, adaptability, and commitment to maintaining strict protocols. Skilled

in managing routes, ensuring secure and timely transport of medical specimens, and

working collaboratively with healthcare teams. Recognized for excellent communication,

problem-solving abilities, and consistent focus on achieving results. Effective Courier

offering excellent skills in delivery, pickup and customer service. Pursuing similar position

where focus and dedication are highly sought.

ACCOMPLISHMENTS . Used Microsoft Excel o develop + Resolved productissue through consumer

inventory tracking spreadsheets. testing.

+ Attention to confidentiality + Handling pharmaceutical materials

+ Route Planning + Clean Driving Record

+ HIPAA Compliance + Delivering medical records

+ Valid Driver's License + Package pickup and delivery

WORK HISTORY

MEDICAL COURIER 02/2022 to Current

Dropoff, Houston, TX

+ Upheld compliance with HIPAA regulations while managing confidential patient

information during deliveries.

+ Ensured patient confidentiality by properly handling sensitive medical documents and

specimens during transport.

+ Maintained a clean, organized, and safe vehicle environment to ensure the proper

handling of medical supplies and equipment.

+ Communicated route progress to management, noting traffic, and construction issues

10 avoid delays for critical deliveries.

+ Improved customer satisfaction by providing timely updates on shipment status and

addressing concerns promptly.

+ Enhanced delivery efficiency by optimizing route planning and adhering to strict

schedules.

Contact this candidate