IA Claims Adjuster
Resume:
Ahmad Jones
***************@*****.***
Professional Profile
Driven professional with experience providing a superior level of customer service to clients. Bringing forth the
ability to properly investigate a situation and resolve claims quickly in accordance with company and regulatory
guidelines. Demonstrating consistent execution of best claim practices and a commitment to industry and company
ethics.
Core Competencies
●Communication
●Networking
●Client Relations
●Business Writing
●Problem Solving
Negotiation skill
Certifications/Licenses
●State of Texas
●State Farm Auto Certification
State Farm Fire Certification
Professional Experience
Inside Claims Adjuster
Pilot Cat. Deployment
August 2023 – March 2024
●Processing claims, negotiating settlements, verifying insurance coverage, and reviewing insurance cases
●Insider adjuster at the Richardson, TX office.
●The duties and responsibilities of customer service include managing incoming calls and customer service inquiries, and identifying and assessing customer needs to achieve satisfaction.
Delivery Driver
Amazon Fusion Logistics November 2020 – April 2023
●Delivered packages in a timely, accurate, and safe manner while following all applicable safety policies and procedures.
●Drove vehicle with appropriate cargo space to deliver Amazon customer orders on time.
●Maintained clean driving record and followed all traffic laws when operating an automobile for business purposes.
●Communicated effectively with customers regarding delivery instructions or any issues that may arise during the delivery process.
Sales Representative
April 2018 – September 2020
KZWAFM 104.9 Radio
●Catered to client's specific need and timeframe completing projects in a timely manner.
●Executed ideas and concepts, creating promotional material, radio ads, commercials, logos.
●Discussed role of internet advertising in attracting new customers and retaining clientele.
●Prepared sample visuals and value proving background information, as basis for recommends advertising programs customized to meet the needs of each business.
DJ/Promoter June 2013 – Present
CA Entertainment
●Form long lasting business relationships with venue owners, promoters, fellow performers and other industry professionals.
●Hired to MC and DJ corporate events, weddings, receptions, large group celebration of all types.
●Kept to strict schedule of at least two monthly, online releases of original remixes, playlists showcasing undiscovered artists, and more.
Catastrophe Property Field Adjuster August 2020 – November 2020
E.A. Renfroe
●Performed field investigations to handle catastrophe claims including wind and water losses.
●Provided high-quality customer service while efficiently moving files to closure status.
●Investigated, determines coverage of loss and adjusts all elements of assigned Property Loss claims
Conducted inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders
Education
Mass Communication - McNeese University 2007 - 2010
High School Diploma- LaGrange High School
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