Automotive service writer
Resume:
Patrick Weaver
Columbus, OH *****
*******@*******.***
Seeking employment where I can utilize my passion for Real Estate and people. I have over 20 years of experience with working with and managing others. I find enjoyment where I feel challenged in making sales and fulfilling the need of the community.
Excellent customer service skills
Over 12 years sales experience
14 years experience as Real Estate Appraiser with Cuyahoga County Appraisal Department. Proficient In Fair Housing and Leasing laws and regulations. Working directly with tax payers in the taxation department.
Prior Management experience while managing large Equipment Rental Centers for over 16 years. Class A CDL driver's license with no points. I can operate and transport any piece of equipment. Also experienced and have completed all construction and maintenance procedures under the scope of Maintenance Management.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Automotive Service Advisor
Cascade Subaru-Cleveland, OH
January 2022 to August 2024
• Assisting customers with automotive repair orders.
• Preparing order forms for other departments such as parts and sales.
• Communicate affectively and clearly with technicians as to what the problem of the customer need is.
• Administrative duties including, phone calls and scheduling.
• Manage a small staff of other employees.
• Streamlined warranty delays by updating computer to submit warranties online.
• Exceeded sales goals monthly.
• Increased CSI score from 73 to 82 in 2 months after creating weekly Advisor meeting with staff and led meetings.
Service Advisor
North Coast Auto Mall-Cleveland, OH
February 2021 to January 2022
• Assisting customers with automotive repair orders.
• Preparing order forms for other departments such as parts and sales.
• Communicate affectively and clearly with technicians as to what the problem of the customer need is.
• Administrative duties including, phone calls and scheduling.
• Manage a small staff of other employees.
• Streamlined warranty delays by updating computer to submit warranties online.
• Exceeded sales goals monthly.
• Increased CSI score from 73 to 82 in 2 months after creating weekly Advisor meeting with staff and led meetings.
Staff Appraiser
Cuyahoga County Auditors Office-Cleveland, OH
March 2006 to January 2021
• Obtained relevant data for determine market values for tax purposes
• Understand and utilize blueprints and zoning maps
• Proficient in map reading including topography, and zoning
• Adjustments for value of improvement and or abatements.
• Data collection for relevant information pertaining to relevant property and land.
• Utilizing advanced GPS systems for data collection
• Utilizing advanced GIS systems for pertinent data collection.
• Completely oversee the Manufactured Homes department including data collection and valuing units.
• Started in the Hotel and Motel taxation and Auditors department. Going to all the Hotel and Motels in the county and doing an audit of their documents in relation to taxation records. After collection of data, then entered data into computer programs and algorithms. Assistant Manager
ABC Rentals-Parma Heights, OH
February 1995 to February 2006
Manage the day-to-day operations.
Hiring and firing of staff. Scheduling deliveries and pick ups of equipment. Customer sales. Buying and selling of equipment. Delivering construction equipment with semi truck and low boy and dove tail trailer.
Education
State of Ohio Real Estate Appraiser in Apprasial
Hondros College - Independence, OH
April 2012 to September 2012
Diploma in Academic
Verango Christian High School - Oil City, PA
September 1980 to May 1984
Skills
• CDK
• Automate
• Dealertrack
• Tru-Video
• Multi-point.
• Blueprint Reading
• Store Management Experience
• Mechanic Experience
• Welding
• Vehicle Maintenance
• Construction
• Office Management
• Delivery Driver Experience
• Commercial Driving
• Property Management
• Fair Housing regulations (10+ years)
• Property leasing (10+ years)
• POS
• Customer service
• Service writing
• GIS
• Heavy Equipment Operation
• Driving
• Flatbed
Certifications and Licenses
Real Estate License
CDL A
Forklift Certification
Pallet Jack Certification
Driver's License
Air Brake Endorsement
March 1992 to Present
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