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Data Entry Customer Service

Location:
DeSoto, TX
Salary:
70000
Posted:
October 08, 2024

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Resume:

Charlotta Woodberry Burney

Cedar Hill, TX *****214-***-**** • ***************@*****.*** •

Profile Professional Summary

Detail-oriented, efficient and organized professional with extensive experience in accounting. Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions. Excellent written and verbal communication skills. Highly trustworthy, discreet and ethical. Skills

Microsoft, Excel, Outlook

Lotus 123

Dbase V

DOS

COBOL

Fortran

MIPS- Non-Profit(merit based incentive

payment system)

QuickBooks

RSCC System

Macros

V-Look ups

BAPA System- Budget and Payment

Applications

PEIMS(public education information

management system)-Budget / Pupils &

Personnel Accounting

(HDMS)HIV Data Management Systems 2

People Soft, UKG (Payroll software)

Info/Lawson (Accounting)

Citrix

Research and analysis

Budgeting and finance

Data Entry, ten key by touch

Customer service expertise

Payment Processing

File Management

Teamwork and Collaboration

Problem-Solving

Multitasking

Attention to Detail

Time Management

Continuous Improvement

Professionalism

Clerical Support

Administration and management

Analytical Skills

Work History

Business Support Coordinator(Grnt Billing Analyst), 02/2021 to 04/2024 Parkland Hospital – Dallas, TX

Enhanced profitability 95% through careful expense management modifications. Streamlined office operations by implementing efficient administrative processes and procedures. Improved the efficiency of grant allocation through detailed financial analysis and assessment of project proposals.

Maintained accurate records of all grants awarded, allowing for efficient tracking and reporting on outcomes.

Worked collaboratively with department administrators to review costs. Participated in grantees meetings to discuss financial analysis and expenditure strategies. Coordinated with finance teams to develop annual budgets, incorporating historical data and projected growth rates for accurate forecasting purposes. Identified, researched, and resolved billing variances to maintain system accuracy. Identified areas for improvement within the organization's current grant-making process, implementing changes that led to greater efficiency. Prepare monthly Billing

Manage all incentives (bus, parking taxi vouchers, food vouchers & gift cards) Monitors and or maintain budget on all grants, prepare, examine, and file monthly reports. Prepares and process program Income monthly

Jr Staff Accountant/Time and Attendance Editor, 02/2017 to 01/2021 Parkland Hospital – Dallas, TX

Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Provided customer service to employees regarding payroll inquiries and issues. Resolved payroll discrepancies quickly and successfully. Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.

Maintained strict confidentiality of all payroll information and records. Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.

Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.

Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.

Streamlined payroll processing by implementing an automated timekeeping system. New payroll system (UKG)Led training sessions for department staff on new payroll software, enhancing team efficiency and reducing reliance on external technical support. Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.

Audited timesheets and payroll records for accuracy. Responded to employee questions and requests for information in timely and knowledgeable fashion.

Accounting Coordinator, 10/2015 to 10/2016

ResCare Workforce Services

Process payroll & mileage expense per the operations payroll schedule Collection and review of employee punch correction forms and/or manual timesheets Obtain applicable supervisor approval as needed

Submit approved documents to the business center weekly Communicate any payroll discrepancies to the business center prior to payroll processing Distribute payroll and or mileage reimbursement checks Maintain purchase cards and distribute as needed

Obtain weekly spend down and receipts for cardholders/users Reconcile receipts to us bank statements and submit to resource center weekly. Education

Masters-Graduate Studies: 03/2011

Kaplan University - Online

Bachelor of Science: E.g. Accounting, 12/1992

Paul Quinn College - Dallas, TX

Honored to be a Member of Delta Sigma Theta Sorority, Inc. (Dallas Alumnae-Sprg '97) Member of VFW Post #7843-Auxiliary member

References

Upon Request



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