Business Operations Customer Retention

Basil A. Brandon

**************@*****.*** ** Maureen Court

856-***-**** Sicklerville, NJ 08081

CAREER PROFILE:

Certified and meticulous barber with a proven track record of success and customer satisfaction. Expert at performing various high-quality types and styles of cuts for men, resolving customer complaints and managing daily business operations.

SKILLS:

Business savvy

Problem-solver

Strategizer

Quick learner

Exceptional customer retention

Effective communication

Product knowledge

Team-player who can also work independently

EMPLOYMENT:

Barber/Stylist, Owner, On The Go Barber,1 LLC, Sicklerville, NJ 2018-Present

Manage daily business operations

Cut, style and trim hair according to customer’s instructions or current hairstyles

Eyebrow arch and remove facial hair

Shape and trim beards and moustaches, using scissors

Recommend and sell lotions, tonics or other cosmetic supplies

Clean and sterilize scissors, combs, clippers and other instruments

Top Stylist, Kolby’s Place Salon, Bloomfield, NJ 2014-2017

Cut and styled hair based on customer’s instructions

Shaped eyebrows and removed facial hair

Updated and maintained customer information records

Scheduled customer’s appointments

Kept workstations clean and sanitized tools.

EDUCATION:

Mercer County College, Trenton, NJ

Business Management

Empire Hair Design, Union, NJ

Certificate of Completion

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