Tosin Ibrahim
Security Clearance: Public Trust (Clearable for Secret)
Certification: Scrum, Security+, PMP Certified, ISACA CGEIT
Project Management Technical Writer
Proficient in project management from concept through implementation supporting cross-functional business needs. Change Management and Configuration initiatives, and superlative client service and support. Leverage strong analytical skills in supporting independent, high velocity, and high-quality decisions. Ability to influence cross-functional teams and provide solutions capable of carrying business forward.
Well-versed in implementation of operation assessment and conducting functional requirement analysis for business of all sizes. Managing multiple projects simultaneously while meeting time-sensitive deadlines and delivering quality results. Experience in business process analysis, design and software development lifecycle including implementation of Commercial Off-the-Shelf (COTS).
SUMMARY OF KEY QUALIFICATIONS
Defined and translated business requirements, gathered technical and operation requirements, created mock-up, user stories, EPIC, and process diagram, documented functional and technical specifications, created, and executed test scripts and user training.
Excellent Analytical, communication skills, work ethics and ability to work in a team environment with strong determination and commitment to the deliverables.
Collaborated with IT, Business Analysts, Sales Operation, Supply Chain and Finance teams and executive management’s as well different government Business Units.
Documented business rules, impacted processes and systems, as-is and to-be process models.
Identified possible risks, developed mitigation strategies, and managed issues with the end-customers and users.
Developed business cases, strategic plans, financial impact and schedule oversight for the development of projects and managed resources, priorities, and projects delivery.
Maintained stakeholder relationships with the users, end-customers, project management office, executive management, and consultants.
Oversaw project development of business and solution architecture for onboarding new application models, developed delivery schedule and managed overall scope.
TECHNICAL SKILLS
Confluence
Primavera P6
ITSM (ServiceNow System Project management)
Robotic Process Automation (RPA)
Software: Microsoft Office Professional Suites, Microsoft Project and Visio, Oracle Development Suite, Nintex, JIRA, ServiceNow, Project Portfolio Management (PPM), I-Link/Agile, Tableau, MS SQL Server Management Studio, Oracle E-Business Suite, SharePoint
O/S: Windows
Methodologies: Agile Scrum, Waterfall
PROJECT MANAGEMENT:
Business Requirements Documents (BRDs)
PMO software Proficiency
Strategic Plaining
Process improvement
Budgeting and resources management
Custom Software Development
Detail-oriented
Critical thinking skills
Systems Engineering, Migrations/Integrations
Enterprise-wide Implementations
IT PROJECT LIFECYCLE:
Requirements Analysis
Costing & Budgeting
Project Scheduling
Testing/QA/Rollout/Support
Value-Added Leadership:
Cross-Functional Supervision
Team Building & Mentoring
Client Relations & Presentations
Business & IT Planning
Vendor Management
PROFESSIONAL EXPERIENCE
Business Analysis
IRS (Contractor with Vibrantech solution)
June 2024 Till Date
Remote
Responsible for providing overall management of assigned technology projects in support of corporate transformation initiatives, day-to-day business operations, and our external clients and partners
Direct and oversee the implementation and full lifecycle of small to medium projects or may be part of a PM team for complex programs
Regularly interface with the IT engineering resources, IT management and other line-of-business owners, to ensure speed of delivery, transparency of project work, and consistent stakeholder participation
Have full responsibility for meeting client approved integrated master schedules, motivating team members to complete work efficiently and accurately, and ensuring that all services are delivered according to project contractual requirements
Managed day-to-day tasks for internal and vendor managed project team members
Collaborate with various functional and technical teams to ensure timeline, complete, and accurate implementations
Worked independently and collaborative in nature
Assisted with project budget, resources, and schedule
Performed quality control and ensure quality assurance of project deliverables
Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures SOPs, Systems Design Document, Configuration Management CM Plan, Release Management Plan, & Risk Management Plan
Utilized Project Management PM lifecycle and Systems Development Lifecycle SDLC methodologies.
Contributed to corporate repository of project standards.
Contributed to proposal writing.
Project Manager/Scheduler
IRS (Contractor with CTEC)
March 2023 - May 2024
Remote
Oversee and document all aspects of the Systems Development Life Cycle and provide oversight and guidance for company resources.
Created and manage the Integrated Master Schedule (IMS)
Excellent organizational skills with a focus on accuracy, detail oriented, and follow-through to the stakeholder
Formulate change management strategies and ideas, by coordinating with the team lead of 10 members to achieve a defined outcome
Ability to work with diverse audiences and translate technical information into non-technical information
Worked with QSAM file structures to store files according to how it is entered in SharePoint.
Provide support to 6 project team to integrate change management activities in to the project plan
Create a change management plan for the whole company and each project to incorporate in their project plan
Update reporting workflows and reduce reporting cycle time by 30% with 8 months
Manage project reporting portfolio, annual resource performance analysis and management tools
Enhanced data quality and boots stakeholder satisfaction
Member of PMO advisory board that set project priorities based on expected benefits, alignment with company strategy and resources allocation
Manage critical path and contingency planning management and involved PMO members
Oversight all projects phases, including designing, planning, managing and executing SDLC lifecycle.
Create and enforce, release plans and change management.
Create Master schedule to oversee all 12 project and conduct weekly status meeting
Developed and maintained project plans, project documentation, tracking and reporting progress to the IRS Project Lead
Used RPA automation streamlines to create workflows
Proactively manage risks and issues; develop and execute risk response plans, run point on project escalations and monitor issues to resolution
Develop project budgets, tracking actual cost and assist in resources management process for projects
Setup a dashboard to identify project improvement/management
Measure, monitor and report work progress to ensure high-quality deliverable are produced on-time, within budget, and meet or exceed commitments and expectations.
Document and support the implementation of project management process improvements. Complete all documentation required for the project.
Analyze new and complex project, related problems, creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.
Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.
Attend meetings, briefings, conferences as required for the customer
Act as a subject-matter expert to multiple complex work assignments
This position will provide guidance and support to all technical positions including system architects, developers and database administrators.
Update all requirements as stated by the client to reflect industry standards.
Project Manager
Peace Corps (contractor)
August 2021- March 2023
Washington DC
Conduct weekly project status and other meetings as necessary.
Managed 3 project schedule using MS Project Professional 2016.
Provided leadership for 3 project that include 20 people in a team
Report weekly to the stakeholder on the 3 project and send follow-up meeting plans.
Attended weekly Scrum meeting and worked closely with the Scrum Master to create and implement project management best practices
Design, development and implementation of ServiceNow including, but not limited to: core setup, workflow administration, reporting, and data imports/exports
Maintain all Forms, Reports, Views, Workflows, Groups and Roles for ServiceNow.
Scheduled a weekly meeting with the Solution Architect, and DevOps Engineers to develop and monitor a plan for overall project success
Attended weekly meeting to ensure all project processes and procedure are being followed, all metrics are within accepted values, and all SLAs are being met
Monitored all project delivery and implement for quality and make any corrective actions when necessary
Created and maintained SharePoint project site for each project within the ServiceNow project management system.
All project quality is well-maintained include project schedules, baselines and estimates to complete program/project and report variances.
Creates and publishes weekly status report of activities, accomplishments, issues, and action to resolve issues.
Created Statement of Work (SOW)
Provide weekly reports on all risks and maintain ongoing risk management plan, risk assessment and mitigation within a program/project.
Provide weekly reports on all ongoing issues and maintain a list of changes, by utilizing existing processes and templates and publishing reports within a program/project.
Evaluated criteria for product and proposal analysis.
Provide weekly program and project status reports for each program.
Collaborate with external and internal stakeholder for gathering project requirement
Worked with the POM office to determine project resources
Overall project governance that includes ensuring compliance to industry and government regulation
Tracked project timeline, deliverables and budgets.
Facilitate morning stand-up meeting with project scrum teams
Assessed project risk and proactively resolved all issues
Lead PIV enforcement project with 1200 employees.
Managed the highly successful administrator account reduction from the Active Directory environment.
Managed the Multifactor Authentication for the agency
Develop project plan with forecasting, estimate and resources assignment.
Business Requirement Analyst/Technical Writer July 2021 – August 2021
US Tech Solution (J&J), Remote
Worked with project team to document automation requirements and prepare automation assets
Participated in testing of assessment questionnaires throughout development and deployment
Attended testing sessions
Conducted a series of interviews with ISRM core team to understand future state evidence requirements and process
Documented how each requirement will be processed by the ISRM representative with clear instructions on how to evaluate vendor response/evidence
Conducted a series of interviews with current DARM representatives to understand testing requirements and process
Documented testing process and requirements
Defined pass/fail criteria
Conducted a series of interviews with ISRM core team to understand what evidence will be collected throughout the assessment process
Documented how the evidence should be evaluated against the original requirement
Documented user story acceptance criteria
Lead/ Jr Project Manager Requirement Engineering Specialist Dec 2018 – April 2021
Tuvli LLC, Herndon, VA
Defined and Implemented (IRS) SharePoint migration from 2010 to 2013, from Internet Information Services (IIS) to SharePoint 2013 and Microsoft Cloud Assessment.
Used ServiceNow to add activities, issues and update all project updates.
Developed process and other diagrams to relate the business, functional and technical requirements.
Created and managed an enterprise configuration, change, and release management program.
Used configuration, change, and release management tools to include Remedy.
Prepared document functional and non-functional requirements using interviews, analysis document, requirements workshops, surveys and represents requirements using prototypes to facilitate communication of requirements to the project team.
Responsible for creating and maintaining Integrated Master Project Schedule, new employee on-boarding, Project Management Plan (PMP), Risk Registry, Work Order Release (WO), Lesson Learned, Transition Plan, Test Plan and Test Metrics, Executive Summary, Deployment, Internal Program Review (IRP), Pre-Analysis, Analysis, Requirement, and User guide documents.
Planned and Coordinated communications and meetings among stakeholders, including technical teams, and management and ensure the awareness of actions required, decisions, outcomes, timelines and more.
Designed and Tested Tuvli/IRS SharePoint Collaboration site using Microsoft Cloud technologies that manage the project traceability information, tracks project status throughout the project and manages team workload and provides developer collaboration.
Worked with Key stakeholders in managing the risk registry and mitigating all the project risk
2013 and Nintex workflow.
Participated and documented the design phase of the Electronic Record Management (ERM) system using SharePoint 2013 and AvePoint.
Generated weekly, monthly, and annual reports to provide project transparency for stakeholders.
Facilitated the creation the SharePoint Term Store migration script and procedure to automate term store migration which was used in the SharePoint deployment process.
Participated in the Microsoft Cloud assessment for the SharePoint 2013 and IIS sites project. Created checklist questionnaire to determine the best fit Cloud technology that replaces the sites. Generated assessment analysis document and presented to the IRS management.
TECHNICAL WRITER / BUSNIESS ANALYSIST (CMS) April 2017 – Dec 2018
ARCH SYSTEMS (Full Time) Baltimore, MD
Responsible in planning, scheduling, and estimating cost for projects, monitoring projects progress especially critical paths and high-risk tasks, resolving issues earlier by collaborating with project team members & upper management and communicating projects status to stakeholder, project team members and project management office (PMO), delivering on budget, user-centric and on schedule project.
Regular Vulnerability Assessment, generating reports and recommendations for mitigating them.
Develop, reviewed and update security policy, security system plans and security baseline in accordance with NIST, FISMA, OMB, FEDRAMP, and ISO.
Performing Internal Security Audit to ensure compliancy with standards and regulations.
Development and Modification of policies and procedures as needed based on existing known and unknown threats.
Maintains effective communication with management, peers, and team members.
Conducted several different types of Assessments/ Appraisals at organization/ engagement level in order to ensure compliance related to CMM/ CMMI, ITIL and ISO 9001 Best Practices
Coordinated meetings between IT teams’ users and internal business analysts.
Worked with users and stakeholders to analyze and validate requirements.
Manage project through status meetings, weekly reports, identifying risks, and tracking issues.
Designed, developed, and deployed business intelligence applications.
Execute and validate test cases.
Responsible for specifications, implementations, and analytics
Prepared business models, flowcharts, diagrams, Requirement and Gathering Business Modeling Tools including MS Visio and Rational Rose
Create and/or maintain documents or use a system for tracking and reporting defects/weaknesses to software developers/managers. (Jira, SharePoint. etc.)
Compiles final project documentation and prepares it for client delivery.
Establishes system controls by developing framework for controls and levels of access recommending improvements.
Ensures authorized access by investigating improper access, revoking access, reporting violations, monitoring information requests by new programming, recommending improvements.
Develops security awareness by providing orientation, educational programs, and on-going communication.
Participate in product design reviews to provide input on security requirements and potential problems or areas of vulnerabilities.
Using Agile and Waterfall Scrum Methodologies to provide analysis and development to bring together business plans and reports.
ISSO / BUSINESS ANALYST (NIH) March 2012 – April 2017
Smart Think Inc., Gaithersburg, MD
Worked with project managers, establishes, and manages the software development lifecycle (SDLC) for IT.
Developed work plan timelines and manage workflows to meet project timeframes.
Developed and assist project managers in developing implementation plans, including the scheduling of project milestones.
Provided recommendations for Service Improvement Plans and ensures actions are executed to standard and in accordance with established completion timelines.
Worked closely with project managers and EMEA Procurement to facilitate the processing of vendor work orders/Statements of Work.
Developed project plans that conform to Software Development Life Cycle (SDLC) standards and provide comprehensive status reporting for ongoing programs of work.
Worked with users and the development team to propose and develop technical solutions to business challenges.
Developed dashboard and transaction reports for daily business operation. Performed assessing data integrity and resolved data anomalies, data quality, and compliance issues. Supported the data governance policies.
EDUCATION
American Intercontinental University
MSPM (Masters). – Information Technology (Project Management)
American Intercontinental University
BSIT(Bachelors). – Information Technology (Information Assurance and Security)
PROFESSIONAL DEVELOPMENT
ScrumMaster (CSM)
CompTIA Security +
Project Management Professional Certificate (PMP)
ISACA CGEIT
Microsoft Certified Azure Fundamentals
Fundamentals of Cloud Computing and Introduction to Microsoft Cloud Services
TRAININGS
Information Technology Infrastructure Library (ITIL)
Certified Information Security Manager (CISM) Certification in View
Project Management Professional Certificate (PMP)
CORE COMPETENCIES
Data and Business Analysis
Proposal Writing
IBM Rational CLM
Web-based Reporting Tools
Project Management
Risk Management
Software Development Life Cycle Methodologies (Waterfall, Agile)
Requisite Pro, Rally, JIRA
Test Plans, Test cases and Test Scenarios
Requirements Gathering and Analysis Techniques
Business Process Reengineering (BPR) / Business Process Improvement (BPI)
Unified Modeling Language (UML) Use Case Diagrams; Process and Activity Diagrams
Joint Application Development (JAD) Sessions