Case Manager Direct Support

Kweli Sams

***********@*****.***

Phone: 585-***-****

Profile: A professional with over 25 years of Human Service/Criminal Justice experience seeking to obtain employment in the Human Service field where there is opportunity for growth. Key strengths include analytical/ problem-solving skills, interpersonal communications, managing and negotiating. Work Experience:

Monroe County CCSI

Family& Community Engagement Supervisor

1/24-present

• Assess risk factors and determine whether family is currently for Family Partner program.

• Support parenting engaging identified supports, including modeling, discussions, coaching, skill building and or invite to join discussion.

• Complete timesheets

• Oversee family support monthly group meetings.

• Participate in various training sessions.

• Participate in various community outreach events. Urban League of Rochester

Manager of Direct Support Services

7/22 -1/24

● Complete Staff Action plans

● Complete Timesheet

● Recruitment and intake for Afterschool Respite Day Hab and Community Hab services

● Knowledge of OPWDD and Medicaid services compliance regulations

● Support Staff in planning activities

● Complete Semi and Annual Life plans

● Supervise program staff

● Implement program policies

Bethany House Inc

4/21-3/22

Director

● Oversee staff roles, responsibilities, and scheduling. Manage security deposits & moving expenses.

● Manage HR Development, Support including Annual Performance Evaluation

● Manage staff meetings and staff communications

● Distribute Stipends to staff members

● Manage staff needs & expenses (health coverage, use of car, cell phone)

● Accountable for the recruitment, selection and well-being of volunteers, including communications and

● recognition

● Consult and approval guest intake,

East House (OASAS)

11/20-8/22

Per-diem Drug and alcohol counselor

● Supervise and coach residents in daily living

● Screen BAC/ drug screening

● Conduct weekly counseling groups

● Monitor medication usage

Catholic Family Center (Temp Position)

11/20-4/20

Emergency Eviction Prevention Case Manager

● Obtained 1.3 million dollars in grant funding assisting individuals with mortgage, security deposits, and rental arrears assistance triggered due to Covid.

● Budgeting assessments

● Crisis management/intervention

● Referral processing

● Assisting individuals with resources.

Hillside Children’s Center

12/19-11/20

Community Based Treatment Provider III

● Delivers direct services in CFTSS programs that assist children/families in meeting their goals.

● Assist youth to develop life and social skills in the community.

● Assist with Skill building, Vocational services, psychosocial rehabilitation services, Habilitation services and Community Advocacy Services.

● Implement Treatment plans with youth and families that are reviewed every 90 days (about 3 months).

Villa of Hope

4/19-12/19

Case Manager

● Accessing client needs and developing strategies to help assist clients.

● Provide support and resources for clients.

● Complete monthly home visits

● Complete initial intake assessments/FASP.

Boces2

Job training Specialist

9/15-4/19

● Develop effective job coaching and employment plans

● Supervise and communicate with youth to understand their goals

● Assist youth to discover their personal barriers and set goals

● Guide youth in completing job tasks. Supervise youth between ages 10-21 years of age. Center for Youth

10/13- 9/16

Emergency Shelter Counselor

● Provide emergency shelter to homeless youth

● Provide transportation and arrangements for continued school and employment

● Encourage family counseling and provide resources and referrals

● Assist youth in finding natural support within their family

● Provide counseling sessions for youth along with intake assessments. Monroe County Children’s Center

3/15-6/20

Youth Detention Worker

• Supervise Youth to and from assigned areas.

• Practice conflict resolution and de-escalation techniques.

• Write reports.

• Complete daily behavioral reports and point cards. Lifetime Assistance, Inc. 10/01-4/19

Community Living Instructor

● Provides training and supervision in various activities of daily living including; self-help, communication skills, interpersonal relations, and leisure activities, etc.

● Responsible for promoting independence, and self reliance for individuals with developmental disabilities.

● Assured IPOP/residential habilitation goals were complete and data/documentation/flow sheets were complete for the next shift.

Hillside Children’s Center 8/2007-11/2012

Direct Support Professional 2

● Promote community involvement

● Provides crisis intervention for individuals to prevent injury to themselves and others as per their behavior management plan and residence procedures.

● Provides daily care and supervision to youths in a group care setting to demonstrate skills that promote a safe physical and emotional environment. Industry Residential Center Youth

Division Aide 3

11/ 2012 -10/2013

● Provide quality care and treatment to youths.

● Supervised assigned youth in the classroom with guidance of a Special Education Teacher.

● Assist in establishing and maintaining relationships with youth families.

● Complete Intake Assessments/Progress notes.

Education

Keuka College

Master’s Degree Criminal Justice Administration

Keuka College

2/2019

Bachelors of Science Criminal Justice

Monroe Community College

2/2011

Associate's degree in human services 5/2002

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