Customer Service,Bartender, Cosmetologist
Resume:
Kristina Tucker
Phoenix, AZ *****
*****************@*****.***
Passionate, meticulous, ambitious, a self starter who loves being a part of a Team. Resourceful and results-driven professional effective in turning coworkers and customers into satisfied lifelong relationships.
Looking for a customer service position where hard work and dedication is rewarded! Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Salon Owner
Small Town Girl Salon & Spa-Taylor, WI
January 2018 to Present
Oversee daily salon operations and perform general salon tasks. Order beauty products and maintain inventory.
Organize and maintain optimal spa functionality during high-traffic times. Promote Services and Products!
Salon Manager
Smart Style-Black-River Falls, WI
August 2016 to January 2018
Cultivated strong relationships with my salon team and customers, by talking product knowledge at all times!
Implemented promotional strategies to drive my team to talk products and ensure each guest has just what they need.
Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Scheduled employees and made sure all shifts had adequate coverage. Overseen daily bank deposits. Audited salon books for accuracy between our Point of Sale records and salon books.
Cosmetology Apprenticeship/ Product Knowledge Trainer Regis Corporation-Madison, WI
October 2009 to August 2016
Listened to the clients needs and delivered one on one personal results. Taught upselling and sale closing tactics. Customer retention comes natural when the clients have the retail products to achieve salon results at home!
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge! Bar Manager
Lous Bar & Grill-Jefferson, WI
April 2008 to October 2009
Planned and updated menus to capitalize on changing trends. Increased bar revenue by introducing new concepts and signature drinks, developed promotions and created customer engagement!
Maintained tight financial controls with highly accurate daily registers. Education
Madison Area Technical College - Madison, WI
October 2012 to September 2017
Associate of Applied Science in Supervisory Business Management Western Technical College - La Crosse, WI
May 2008 to May 2008
Skills
• Hair Styling
• Store Management Experience
• Team Leader
• Management Experience (10+ years)
• Profit & Loss
• Schedule Management
• Sales Management (10+ years)
• Customer Service
• Retail Management
• Financial Report Writing
• Project Management
• Team Building
• Recruiting
• Sales Experience
• Performance Management
• Operations Management
• Budgeting
• POS
• Upselling
• Human Resources
• Auditing
• Product Demos
• Customer Service Professional
• Financial Management
• Negotiation
• Interviewing
• Payroll
• Multilingual
• Inventory control
• Team management
• Sales management
• Shift management
• Merchandising
• Pricing
• Retail sales
• Sales
• Management
• Cash handling
• Cashiering
• Assistant manager experience
• Leadership
• Communication skills
• Purchasing
• Store management
• Retail math
• Bookkeeping
• Employee orientation
• Training & development
• Conflict Management
Certifications and Licenses
Cosmetology License
Professional In Human Resources
Barbering License
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